Ramsey Subaru of Des Moines

Great experience As a female in my 20s, it can be intimidating to walk into a car dealership alone. Chris Dixon was the absolute best salesman I could have asked for. As a female in my 20s, it can be intimidating to walk into a car dealership alone. Chris Dixon was the absolute best salesman I could have asked for. He was patient, knowledgable, answered my million questions and was very helpful to steer me in the direction of my new Mazda, even though he’s a Subaru salesman. It was an easy, comfortable experience and he was able to get me a great deal as well. More

No Hassle Attentive Honest Great experience. This is my third Subaru and I would not buy anything else. Not only is Brandon a wonderful sales person but the service department i Great experience. This is my third Subaru and I would not buy anything else. Not only is Brandon a wonderful sales person but the service department is friendly and caring. More

Best sales experience ever Spending over 30,000 is never easy- and it’s not always fun. I can’t say enough good things about Paul and his helpfulness, compassion, courtesy and k Spending over 30,000 is never easy- and it’s not always fun. I can’t say enough good things about Paul and his helpfulness, compassion, courtesy and kindness. He made the car buying experience so enjoyable and easy. Every step of the way he went above and beyond to make sure we were comfortable and had exactly what I needed. I love Subaru’s (this is our second) but even if I didn’t, working with Paul would be enough to bring us back for any car purchase we needed to make. More

Efficient with oil change My only concern was the clock wasn't looked at but will bring it back to have it updated. Not updating on it's own? My only concern was the clock wasn't looked at but will bring it back to have it updated. Not updating on it's own? More

Great product great salesman This is the fourth car that Paul has helped us lease. Every time we have been in he has been punctual professional and knowledgeable about the produc This is the fourth car that Paul has helped us lease. Every time we have been in he has been punctual professional and knowledgeable about the products that we are interested in. He is an all-around nice guy and if he doesn’t know the answer he’ll find out for you! We will be back again! Thanks Paul! More

Always Curtious and Organized I have had Ramsey service my car for most of my needs since I purchased it there. They are always prompt, organized and so kind. I appreciate that the I have had Ramsey service my car for most of my needs since I purchased it there. They are always prompt, organized and so kind. I appreciate that they are always very upfront on any service needs and costs. More

It was a great experience Paul Moser and the whole Ramsey team were great to work with. We were able to test drive any model we wanted and decided we liked the Subaru Forester Paul Moser and the whole Ramsey team were great to work with. We were able to test drive any model we wanted and decided we liked the Subaru Forester. Paul Moser was very knowledgable and professional. He and the whole team were personable and made us feel comfortable. When we decided to purchase a Forester, the dealership gave us a good price on a new vehicle and a very fair price on our trade in. Other dealerships we spoke with wouldn't give us the same deal. When we got there to purchase the vehicle the paperwork was ready to go and the process was very easy. We would recommend Paul Moser and Ramsey Subaru to anyone interested in purchasing a Subaru! More

Wheel bearing. Took 2 weeks to get in because of the warranty recall. Then another two weeks just to get the part in. That’s pretty embarrassing. Showed up to pi Took 2 weeks to get in because of the warranty recall. Then another two weeks just to get the part in. That’s pretty embarrassing. Showed up to pick up my car after the service appt (which like I said took two weeks to get in) which was for an oil change and to assess the humming (wheel bearing). When I got there Oil change was not done and like I said didn’t have the wheel bearing part in. This dealerships takes a lot of heat online and I’m not sure why no one cares. More

Quick and comfortable I was in for a recall that was estimated to take 60 min and they were done in about 45 min. Nice waiting area, with snacks and drinks. Dog friendly. I was in for a recall that was estimated to take 60 min and they were done in about 45 min. Nice waiting area, with snacks and drinks. Dog friendly. Another customer had her very well-behaved dog with her, and that was a treat. More

Good service w/a blip If the wrong employee answers the phone the experience to get maintenance scheduled is quite unsatisfactory. I gave up the first time I encountered hi If the wrong employee answers the phone the experience to get maintenance scheduled is quite unsatisfactory. I gave up the first time I encountered him, it took me a couple of months to work up the nerve to call again. When he answered the phone this time, I just asked for another employee who I'd dealt with before. Totally different experience. More