Ramsey Subaru of Des Moines

Paul Moser was terrific Paul Moser answered each and every question I had. Communicated during and before working hours to make sure I had the information I needed to make th Paul Moser answered each and every question I had. Communicated during and before working hours to make sure I had the information I needed to make the right choice. Not pushy at all and lot of fun to be around. Would strongly recommend to anyone looking for honesty and integrity in their car buying experience. Ask for him by name. More

Oxygen sensor replacement The check engine light in my vehicle came on. It was determined that my vehicle needed the oxygen sensor replaced. The work was done as soon as the pa The check engine light in my vehicle came on. It was determined that my vehicle needed the oxygen sensor replaced. The work was done as soon as the part arrived. More

Honest, dependable, professional Ramsey Auto is not the oversell, high-pressure Auto Center. They are honest and dependable, explaining what your care needs, but never high pressure. Ramsey Auto is not the oversell, high-pressure Auto Center. They are honest and dependable, explaining what your care needs, but never high pressure. Highly recommend. More

recall work done When I called to schedule the service, I spoke with a very friendly and helpful person. I don't recall his name. However, the pick of the our vehicl When I called to schedule the service, I spoke with a very friendly and helpful person. I don't recall his name. However, the pick of the our vehicle was a different experience. My daughter and son-in-law were treated very rudely when they picked up the vehicle. They were coming from work in Ames and running a bit late due to traffic, so they called ahead to inform the service department. They were told that they had be there and ready to drive away by 6pm and that they would not wait for them. My daughter and son-in-law were able to arrive there at 5:50 and were leaving the lot by 6pm, as requested, but were still treated like they had inconvenienced the service dept. An easy solution would have been to inform them they would leave the car on the lot and the kids could have brought an extra key. On a more positive note, we truly love our Outback and will purchase another one when the time comes. More

Express oil change with a smile Stopped in to Ramsey subaru for regular oil change and tire rotation. excellent service, clean waiting room, and a friendly staff that answered a few Stopped in to Ramsey subaru for regular oil change and tire rotation. excellent service, clean waiting room, and a friendly staff that answered a few questions I had on the new 2020's. Looking forward to next visit. Always a pleasure having a professional service on a daily driver, with great advice for future services. More

Wonderful People tend to avoid me since I look "Scary" with my tattoos and beard, But Paul Immediately was wonderful. We were joking around with each other in s People tend to avoid me since I look "Scary" with my tattoos and beard, But Paul Immediately was wonderful. We were joking around with each other in seconds. Paul was very helpful and knowledgeable in helping me pick out my new car. Thank you Paul!!! Brad was also very fun to chat and work with. More

Amazing This is the second car we have purchased from Paul.. knew what we wanted in and out is than two hours. Their in stock inventory was great. This is the second car we have purchased from Paul.. knew what we wanted in and out is than two hours. Their in stock inventory was great. More

Service All was great. Friendly, clean, convenient, thorough. I have no trouble recommending this Dealership to others. I will definitely go see them for my All was great. Friendly, clean, convenient, thorough. I have no trouble recommending this Dealership to others. I will definitely go see them for my next car. More

Like butter Paul did a fantastic job helping answer our countless questions when it came to a new car purchase. The experience at the dealership itself was very Paul did a fantastic job helping answer our countless questions when it came to a new car purchase. The experience at the dealership itself was very friendly and the atmosphere is unlike most other dealerships I've been to. I always felt like they had my best interest in mind and were more concerned with me making an educated decision rather than simply purchasing a vehicle. More

Making it easy Matt Grafft made my buying experience super easy. He was helpful and went out of his way to make the process simple. He went out of his way to ensur Matt Grafft made my buying experience super easy. He was helpful and went out of his way to make the process simple. He went out of his way to ensure my happiness with our purchase. More