Ramsey Subaru of Des Moines

Very pleasant and great people I have an issue with my 2019 Forester Sport. I only have 4000 miles on it. The gas gauge does not work. I never know how much gas I have in it. It go I have an issue with my 2019 Forester Sport. I only have 4000 miles on it. The gas gauge does not work. I never know how much gas I have in it. It goes from 3/4 full to no gas at all. The little gas pump come up and I have a big yellow E (for error) on my screen. I know that I have gas in the tank. The problem cannot be solved per the technicians. They have tried everything. I do not blame them. I blame Subaru. This is my 3rd Subaru. I have always had trust and faith in the vehicles. I do not trust my new car. I am a 70year old single woman and I bought a new car so that I would not have issues. I would like to take a trip but am afraid to cuz I don't know how much gas I do have. So I cancelled it. I am very sad about this. I have sent at least 5 people over the years to Subaru because of its dependability, They have purchased. Also I am disappointed because the first time I took it in was for this issue and my first oil change. They were going to let me pick it up without letting me know that the problem wasn't fixed. No one spoke to me. I figured it out when I looked at the invoice. Betty Porter More

Eye sight recalculated,due to windshield replaced. As the dealer ship does not replace windshields they sent me to glass dr to replace.Had the windshield replaced there and they told me I should make a As the dealer ship does not replace windshields they sent me to glass dr to replace.Had the windshield replaced there and they told me I should make a appointment to recalculate eyesight and it would cost 200 dollars to do this.I went to the dealer and Steve set me up to get the job done and told me it would take three hours or more and cost 300 dollars. I told him he should inform glass dr not to tell customers it would be 200.I went to my appointment at 1:00 a few days later ,they gave me loaner and Steve said he would give me a call when done.I was surprised when he called me an hour and forty five minutes later.i was disappointed when they still charged 300 dollars.which amounts to 150 plus an hour.what a money maker. More

Wheel bearings Victor did excellent work on my car. My only complaint would be that you had my car for over a week before it got worked on Victor did excellent work on my car. My only complaint would be that you had my car for over a week before it got worked on More

Royal treatment The leasing experience was totally enjoyable. Felt like I really mattered. What considerate people. Listened to me and my needs, then were thorough an The leasing experience was totally enjoyable. Felt like I really mattered. What considerate people. Listened to me and my needs, then were thorough and professional in all aspects. More

Easy car buying experience. Ramsey Subaru had a great selection of automobiles to choose from and the sales staff were low key and very helpful. And, they gave us a great deal. Ramsey Subaru had a great selection of automobiles to choose from and the sales staff were low key and very helpful. And, they gave us a great deal. More

Could not install remote start, charged for part anyway I wanted a remote start installed, and after trying to install it for 2 weeks they gave up and said my gauge cluster computer is broken. That's fine, I wanted a remote start installed, and after trying to install it for 2 weeks they gave up and said my gauge cluster computer is broken. That's fine, not their fault I guess.. but then they said they can't return the part they ordered for the car, so I'm out $400 for nothing... Then to make matters worse they forgot to sync the valet key so I had to go back. In addition when I originally made the appointment I said I wanted an oil change and tire rotation. But when I dropped it off I told them forget those, just do the remote start. They did them anyway and charged me. More

Routine scheduled service I called to schedule routine service. Since they have an Express Service, I was told good times to come without an appointment. Their Express Service I called to schedule routine service. Since they have an Express Service, I was told good times to come without an appointment. Their Express Service took our vehicle and completed the service in less than 60 minutes. More

You are all the best! Routine maintenance and recall work for my 2017 Subaru Outback... While there, I was blessed to have a few questions answered by the man who speciali Routine maintenance and recall work for my 2017 Subaru Outback... While there, I was blessed to have a few questions answered by the man who specialized in technology. He demonstrated how to add automatic radio choices and how to change the clock for daylight savings time--all in a polite, professional manner. The men who handled phone contacts were always patient and understanding. The free car wash at the end was a great way for Ramsey to express appreciation for the business. You all are the best. My family members are missing Bill Hudash but plan to continue doing business with the rest of the Subaru family there in Des Moines. Donna J., Unionville, MO More

It’s where I got my vehicle so it’s where I get my service Staff was courteous and got my vehicle inside the service center swiftly during a rainstorm. I also used the shuttle service and the gentleman who t Staff was courteous and got my vehicle inside the service center swiftly during a rainstorm. I also used the shuttle service and the gentleman who took me to my destination was pleasant to chat with and made sure I got inside my building before he left. Thank you. More

Quick and friendly service Dennis got the vehicle in right away and my car was finished very quickly. The paperwork was generated and the cashier was friendly in processing the Dennis got the vehicle in right away and my car was finished very quickly. The paperwork was generated and the cashier was friendly in processing the payment. More