Ramsey Subaru of Des Moines
Urbandale, IA
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Friendly, quick service!!! Very helpful and answered any questions I had on the car. Comfortable waiting room. Fun to look at new models. Great Dealership!! Very helpful and answered any questions I had on the car. Comfortable waiting room. Fun to look at new models. Great Dealership!! More
wiper blades, oil change, and tires I went in early and got the oil service and wiper blades.All is good with this part, but...on 5/19 my tires were rated in the green not yellow or red. I went in early and got the oil service and wiper blades.All is good with this part, but...on 5/19 my tires were rated in the green not yellow or red. 4 months later I need replacement. My 2017 Outback tires were supposed to last at a minimum 3 years. I purchased this new in Oregon 6/2017 and now 9/2019, two years later, they need to be replaced. Any information about the warranty and how to deal with Bridgestone about the need for replacement, ???? Did not know about this tire warranty until I read my booklet at home. What do I do now????? More
Professional and courteous and bought the car Jim and entire team was very professional. Didn’t play games, finished the transaction quickly and satisfactory. Would recommend Ramsey to others in Jim and entire team was very professional. Didn’t play games, finished the transaction quickly and satisfactory. Would recommend Ramsey to others interested in buying a vehicle. More
Purchasing a car Had a good interaction with salesperson Jordan Foss. He made the car buying experience a pleasant one. He was able to answer all questions and was evi Had a good interaction with salesperson Jordan Foss. He made the car buying experience a pleasant one. He was able to answer all questions and was evident he had very good knowledge of the product More
Prompt and helpful Both Dejah and Rodney were vey helpful and answered any questions I had on the car I purchased. They were very quick to initially respond to my inquir Both Dejah and Rodney were vey helpful and answered any questions I had on the car I purchased. They were very quick to initially respond to my inquiry about the car and help me get in and out fast. More
Paul Moser and the finance manager exceeded my expectations This is the third car I have purchased working with Paul Moser and every experience has been excellent and exceeded my expectations. I recommend him This is the third car I have purchased working with Paul Moser and every experience has been excellent and exceeded my expectations. I recommend him and Ramsey to family and friends. More
No Pressure Paul was friendly and respectful. He gave us thorough explanations and demonstrated features on each of the models we test drove. There was a no press Paul was friendly and respectful. He gave us thorough explanations and demonstrated features on each of the models we test drove. There was a no pressure approach and when we told him that we were also looking at other makes and models, he didn't put on more pressure, he encouraged us to drive other cars. After deciding we wanted a Subaru, we returned to the dealership. The followup and preparation prior to taking ownership was fabulous. Thank you! More
Best Car Buying Experience I reached out to the dealership on a Sunday evening and had a response waiting in my inbox first thing Monday morning. Dejah handled our deal, got ev I reached out to the dealership on a Sunday evening and had a response waiting in my inbox first thing Monday morning. Dejah handled our deal, got everything lined up so all we had to do was roll in and sign the papers. This was by far my best car buying experience. We will definitely be back! More
Love our Outback Limited XT Chris Dixon is an excellent sales person. Everything we asked or talked about was answered. We have more to learn about all the doo dad's and Nick wil Chris Dixon is an excellent sales person. Everything we asked or talked about was answered. We have more to learn about all the doo dad's and Nick will be helping us out with that this Friday. The ride is so smooth. We always have enjoyed being Subaru owners. More
Purchased a 2019 Mazda CX five SUV. Technology is an important part of all new vehicles today. The CX five has advanced technology that was useful to me because I the last vehicle I had Technology is an important part of all new vehicles today. The CX five has advanced technology that was useful to me because I the last vehicle I had purchased was in 2013 and I had not kept up with the current technology. The sales person recognized that I was interested in a vehicle with state of the art technology, and also that I needed some help in understanding how it worked. That is why I purchased the CX five: because it has advanced technology, and the sales person was willing and able to explain it to me so that I could use it to my advantage Also, the deal came together with a minimum of activity so I was able to assess the value of this car against the asking price and it didn’t take long for me to make my decision to purchase. After the sale, there were some additional instruction on how to use the features of the vehicle and also I was taken on a tour of the facility and as far as I know I’m going to be using Mazda to get the oil changed. More