Ramsey Subaru of Des Moines
Urbandale, IA
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My wife and I had a great experience working with Chris Donahue and the people at Ramsey Subaru. I had been in contact with Chris over a year ago when our interaction was put on hold due to the pandemic. Donahue and the people at Ramsey Subaru. I had been in contact with Chris over a year ago when our interaction was put on hold due to the pandemic. Chris kept in touch and we began considering Subaru offerings again in March 2021. The experience with Chris and the others of the team at Ramsey Subaru we dealt with led us to purchase our first Subaru. We couldn't be happier. I'm convinced Subaru's are the best cars and Chris is the best person to convince you. More
I had an amazing experience at Ramsey Subaru. Matt Grafft was so easy to work with. Matt made the car buying process comfortable and quick. was so easy to work with. Matt made the car buying process comfortable and quick. More
I appreciated that Shiv really listened to what I wanted and made sure he worked toward that rather than some sort of quota. Definitely a positive experience. and made sure he worked toward that rather than some sort of quota. Definitely a positive experience. More
We just bought a new Outback and the experience could not have been better, so much so we returned and bought a new Forester. Chris Dixon was great to work with and the rest of the staff was super. Explained have been better, so much so we returned and bought a new Forester. Chris Dixon was great to work with and the rest of the staff was super. Explained everything completely and understandable. Highly recommend!!!! More
I absolutely love Matt Grafft! He has now helped me purchase my third Subaru at Ramsey and he makes it fun, stress-free and painless. It's always a pleasure doing business with Ramsey & their fantastic purchase my third Subaru at Ramsey and he makes it fun, stress-free and painless. It's always a pleasure doing business with Ramsey & their fantastic team. More
If there was an option for zero stars I would pick that. I was lied repeatedly by salesman Rufad. If you have questions, do not expect a response ever. Worst service ever! Manager David Turner did not c I was lied repeatedly by salesman Rufad. If you have questions, do not expect a response ever. Worst service ever! Manager David Turner did not care about his salesmen lying to their customers. It was shocking. More
We have been Subaru loyalists for almost all of our vehicles and have loved working with Ramsey. Our previous sales person retired so we worked with Paul Moser to buy our new Ascent. Ramsey didn't hav vehicles and have loved working with Ramsey. Our previous sales person retired so we worked with Paul Moser to buy our new Ascent. Ramsey didn't have the exact car we wanted in their inventory so Paul went to work to find our car and get it shipped here to Des Moines. He was wonderful to work with and very knowledgable - answering all our questions. We highly recommend Paul if you are looking to buy a Subaru. More
Chris Donahue was my sales rep. I knew what vehicle I wanted and didn’t want to waste much time although I had a couple accessory questions He thoroughly answered them and prepared the paperwork quickl wanted and didn’t want to waste much time although I had a couple accessory questions He thoroughly answered them and prepared the paperwork quickly , efficiently and pleasantly. I could have left with my new Subaru within a couple hours ( I didn’t because I had no extra driver with me that day ). It was a very good experience and I will go back in the future More
My wife, my sister, and I spent the better part of a day (March 12, 2021) with Natthaniel and the good folks at Ramsey Subaru in Des Moines. From the onset, we were welcomed by Natthaniel, treated with res (March 12, 2021) with Natthaniel and the good folks at Ramsey Subaru in Des Moines. From the onset, we were welcomed by Natthaniel, treated with respect & kindness (which is important), and served in a transparent and honest manner. Everything about our experience with Natthaniel and his colleagues was top-notch. We appreciated the "tempo" of the day, in that there was no "time schedule" to take test drives (we drove two models), converse privately about our decision, and we took a lunch hour away from the dealership to make our final decision. We have purchased something like 7 vehicles over a 35 year period and this was the BEST overall experience we have had to date. One additional aspect that we appreciated -- although we live 200 miles away from Des Moines, the Ramsey folks are going to come pick up our vehicle and take it to their dealership to apply the Exterior Clear Shield package. They will then return our new vehicle to our home. They are also providing us with a loaner during the process -- all at no extra cost to us. 5 stars for Ramsey Subaru! More