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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,530 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

April 21, 2021

I had an amazing experience at Ramsey Subaru. Matt Grafft was so easy to work with. Matt made the car buying process comfortable and quick. More

by Ann Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Kim Freeborn
Apr 26, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for this amazing review, Ann! We really appreciate your business. - The Lithia Ramsey Subaru Team

April 17, 2021

Working with Brian Flugge was great. He was knowledgeable, personable and easy to work with. I’m a happy customer and love my new Subaru! More

by ErinC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Flugge
Apr 21, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - The Lithia Ramsey Subaru Team

April 16, 2021

I appreciated that Shiv really listened to what I wanted and made sure he worked toward that rather than some sort of quota. Definitely a positive experience. More

by JJones
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shiv Patel
Apr 21, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. - The Lithia Ramsey Subaru Team

April 12, 2021

We just bought a new Outback and the experience could not have been better, so much so we returned and bought a new Forester. Chris Dixon was great to work with and the rest of the staff was super. Explained More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
Apr 15, 2021 -

Ramsey Subaru of Des Moines responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. - The Lithia Ramsey Subaru Team

April 12, 2021

I absolutely love Matt Grafft! He has now helped me purchase my third Subaru at Ramsey and he makes it fun, stress-free and painless. It's always a pleasure doing business with Ramsey & their fantastic More

by Rita.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Kim Freeborn, Jerry Vansickel, Curt Barber , Brandi Booth
Apr 15, 2021 -

Ramsey Subaru of Des Moines responded

Rita, thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Lithia Ramsey Subaru. We can’t wait to see you for your next servicing appointment! - The Lithia Ramsey Subaru Team

April 12, 2021

If there was an option for zero stars I would pick that. I was lied repeatedly by salesman Rufad. If you have questions, do not expect a response ever. Worst service ever! Manager David Turner did not c More

by Never buying from Ramsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rufad Medinoski
Apr 14, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to share your recent experience at Lithia Ramsey Subaru. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. - The Lithia Ramsey Subaru Team

April 09, 2021

We have been Subaru loyalists for almost all of our vehicles and have loved working with Ramsey. Our previous sales person retired so we worked with Paul Moser to buy our new Ascent. Ramsey didn't hav More

by whitbouma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Apr 14, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Lithia Ramsey Subaru Team

April 05, 2021

Chris Donahue was my sales rep. I knew what vehicle I wanted and didn’t want to waste much time although I had a couple accessory questions He thoroughly answered them and prepared the paperwork quickl More

by waynevanderleest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Donahue, Kim Freeborn
Apr 08, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Lithia Ramsey Subaru Team

April 04, 2021

My wife, my sister, and I spent the better part of a day (March 12, 2021) with Natthaniel and the good folks at Ramsey Subaru in Des Moines. From the onset, we were welcomed by Natthaniel, treated with res More

by wettacje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natthanial Devick
Apr 07, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Lithia Ramsey Subaru Team

April 02, 2021

We just bought a new Forester from Ramsey and Mitch Williams. It was a good, and very efficient experience. I did research on the model in advance, and then searched through the Ramsey inventory onli More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
Apr 07, 2021 -

Ramsey Subaru of Des Moines responded

We cannot thank you enough for your wonderful review of Lithia Ramsey Subaru and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Lithia Ramsey Subaru Team

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