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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,527 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,527 reviews

October 08, 2019

Do good work It took 3 weeks to get my car repaired. They did a good job but I was given 3 different times it would be ready and it was not done. Should have give More

by 3weechi2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
October 08, 2019

Too expensive and incomplete I thought $50 for a simple oil change was excessive and I was very disappointed to find that the Maintenance tracker in my navigation system was not u More

by cshives
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allan Fitz
October 07, 2019

Good experience We took our new Subaru Ascent in for its first service without an appointment and got the job done in only 40 minutes. We were impressed! More

by dstockd450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the employees I worked with. The were all excellent, though.
October 07, 2019

Great experience! Mark was great with us in helping all of our needs and questions. Everything was made very easy for us. Overall we had a fantastic experience! More

by ajia95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hayes, Kim Freeborn, Michael Novak
October 07, 2019

Amazing above and beyond any other service My salesman (Chris Dixon) went above and beyond getting me the car I wanted 🎉 I would recommend Chris/ Ramsey to all off my friends !! Great More

by hairnana127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Dennis Bracewell
October 07, 2019

Scheduled maintenance and repair Friendly and prompt when dropped car off and performed all work asked and called when done. Shuttle service was good too, didn’t have to wait long at More

by RRBailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
October 07, 2019

Great people Good people, they were able to work with me to get me a new car. 10/10 would go back again for my next car More

by zach.j.lemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Rufad Medinoski, Steve Martelli
October 06, 2019

First service on new car Service advisor carefully explained all the items in the inspection as well as the work that was done. The whole process was done very quickly and I w More

by robert.lutz
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
October 06, 2019

Car wash ??? I had to wait about a half hour before anything happened. Would like to know in advance how behind your are. If my car was washed - you would've hav More

by greearcossitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Jerry Vansickel
October 06, 2019

service everything came through nicely...slight mix-up, but Dennis handled it quickly and like the professional he is...appreciate his experience and attitude More

by jbrutherford06
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
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