Ramsey Subaru of Des Moines

Attention to details, however minor I felt silly showing Cory the little problem I had with the tailgate liner on my CX. No problem for him. He sorted it out, no worries! Thanks Cory. I felt silly showing Cory the little problem I had with the tailgate liner on my CX. No problem for him. He sorted it out, no worries! Thanks Cory. More

Left off the 2005 Forester for fluid replacement. I dropped the car off on Wednesday, October 16, and when I got home saw that my appointment was for Wednesday, October 23. Ramsey worked the car into I dropped the car off on Wednesday, October 16, and when I got home saw that my appointment was for Wednesday, October 23. Ramsey worked the car into their schedule anyway. They replaced brake and trransmission fluid. The car was ready on time. I used a Wild Card service coupon to reduce the bill by $50. I really appreciate these coupons! Cory took my call to arrange the appointment. He is always cordial. Dennis welcomed me and my wife. He is friendly and happy to explain repair work that will be done on the vehicle. It has been pleasant to visit your dealership. More

Purchase I had an excellent overall experience from test drives to the final purchase of my new vehicle. I highly recommend Ramsey Subaru for your next vehicle I had an excellent overall experience from test drives to the final purchase of my new vehicle. I highly recommend Ramsey Subaru for your next vehicle purchase. More

Oil change and tire rotation I was able to schedule the service online without having to call in for an appointment. I did not have to wait very long for the service to be comple I was able to schedule the service online without having to call in for an appointment. I did not have to wait very long for the service to be completed. In addition to my requested service, all of the other vitals were checked and reviewed with me. More

Purchase of new car Very professional and efficient. Chris provided information in advance of arriving so we were able to have questions ready. Chris got the car ready f Very professional and efficient. Chris provided information in advance of arriving so we were able to have questions ready. Chris got the car ready for us and we didn’t have to spend all day at the dealership More

Genuinely wanting to help customers I greatly appreciate Dennis, my service advisor, and the staff for helping with an engine issue with my son's 2016 WRX. My son is an Iowa State studen I greatly appreciate Dennis, my service advisor, and the staff for helping with an engine issue with my son's 2016 WRX. My son is an Iowa State student and lives almost 5 hours from home. When he found his engine sputtering, it seemed likely that I needed to drive there to look at it. However, after speaking with Dennis he was confident they could help and even said get it here before your appt time (that was a week later) and we will get a look at it earlier. He did and his team found several issues with clamps and routing of hoses (most likely caused from the previous engine out recall work at our local Subaru dealer). With several test drives and test procedures and update calls they ended up charging us just a couple hours of labor! Honest support and very helpful. More

Great experience The online system made it simple to make the appointment. The service was on time and good workmanship. The nice waiting area is always appreciate The online system made it simple to make the appointment. The service was on time and good workmanship. The nice waiting area is always appreciated.. More

Good experience depending on who you work with Be cautious who you work with if you are female purchaser. Find the sales person who will treat you with respect. HIGHLY recommend Rodney! After a neg Be cautious who you work with if you are female purchaser. Find the sales person who will treat you with respect. HIGHLY recommend Rodney! After a negative first go round, Rodney was quick to assess what we needed and worked hard to make sure we were confident in our purchase. Financing was done in a flash and we were out the door. More

Good experience overall customer service was very good and working with sales was good. Like the vehicle we chose. Would have liked a few more color options on the overall customer service was very good and working with sales was good. Like the vehicle we chose. Would have liked a few more color options on the lot More

Needed tire fixed (low tire light came on) The service at Ramsey is always fast, friendly and competent. The price is also very competitive. Never consider going anywhere else. Keep up the grea The service at Ramsey is always fast, friendly and competent. The price is also very competitive. Never consider going anywhere else. Keep up the great work! More