Ramsey Subaru of Des Moines

subaru for subaru went in for recalls on our 2018 outback and traded for a new 2020 outback. . sales, service , all good, this is our third purchase from this dealer a went in for recalls on our 2018 outback and traded for a new 2020 outback. . sales, service , all good, this is our third purchase from this dealer and would highly recommend. More

Great Experience I had a great car buying experience at Ramsey Auto Center. Paul Moser was helpful and informative. He also was very intuitive about what I needed/wa I had a great car buying experience at Ramsey Auto Center. Paul Moser was helpful and informative. He also was very intuitive about what I needed/wanted to make an educated decision on a car purchase. I didn't feel pressured to buy extras or add on's by the finance team. They were transparent about the cost and made me aware of additional services and insurance that was available but if I declined they were respectful of that. Paul was helpful with a walk-through of the bells and whistles of my vehicle before I left. Good all around More

Unexpected Top of the Line Service Very happy new customer at Ramsey’s purchasing a new Mazda CX-5. I planned on just test driving this vehicle as a comparable to the others I was inter Very happy new customer at Ramsey’s purchasing a new Mazda CX-5. I planned on just test driving this vehicle as a comparable to the others I was interested in. Well I was blown away by Mark’s active listening to what I was looking for and then simply highlighting why the CX-5 is worth a serious consideration over the others. The vehicle’s attention to the driver enthusiast experience, safety, and minute details were impeccable just like headlights that angle when going around a curve... something I didn’t see in any reviews. I appreciated Mark’s and Mike’s willingness to work with me on my trade and making the offer sheet and purchasing fees tax/title/license straight forward and easy to understand. Kim explained in detail handling the financials. Then Ramsey’s detailing the new vehicle before I left, Mark explaining all the features and electronics up until their closing time and giving me a tour of the dealership and service department for when I need to stop in. Also from the corporate level a welcome email too. Very glad to join the Mazda enthusiasts and Ramsey auto. Zoom, zoom! More

Valued as a customer and received value with my purchase I was apprehensive and nervous to go to the dealership with my auto needs - would I be welcomed with my funds available, would I be valued and receive I was apprehensive and nervous to go to the dealership with my auto needs - would I be welcomed with my funds available, would I be valued and receive the help I needed? I was! I had an awesome and easy experience. Thank you Dejah and Ramsey!!! More

Poor Service Reported to dealership that rear tire was leaking air. They supposedly put air in it during routine rotation. Low air light still on as I left dealer Reported to dealership that rear tire was leaking air. They supposedly put air in it during routine rotation. Low air light still on as I left dealership. This happened 3 times in a row. I marked tires and they not only didn’t put air in, but did not rotate tires. I kept adding air to the same tire and complained to service dept. Was ignored. Tire blew at 32,000 miles. They worked on navigation system twice, problem not fixed. Electronic system quit, had no cruise control, lane changing alert, etc. Said they needed it for a week to order parts. After 3.5 weeks, I called. Said parts weren’t in yet, but would be in a few days. Called me 2 hours later and said car was done. I live 70 miles away. Took off work early to pick it up, and couldn’t because battery was dead. I bought the Outback Premium new in 2017. Trading it in this year on a different make and dealership. More

Outstanding service Our salesman Natthanial was extremely helpful and friendly, he answered all of our questions and had amazing follow up. I would highly recommend him, Our salesman Natthanial was extremely helpful and friendly, he answered all of our questions and had amazing follow up. I would highly recommend him, and Ramsey for your car needs. Extremely pleased. More

Jordan was wonderful - Ramsey is lucky to have him Jordan answered all my questions and helped me find exactly the right car for all my dog activities. He and Kim stayed late and were nothing but patie Jordan answered all my questions and helped me find exactly the right car for all my dog activities. He and Kim stayed late and were nothing but patient and kind. This is the second vehicle we purchased from the two of them - Jon's new Forester and my certified pre-owned Outback. We couldn't be happier. More

Oil change and tire rotation Always great service and the waiting area is so clean and comfortable! Checkout is fast and easy and free car wash is a nice touch. Always great service and the waiting area is so clean and comfortable! Checkout is fast and easy and free car wash is a nice touch. More

Buying SUV at Ramsey Mazda I had a very enjoyable time buying my Mazda CX5 at your dealership. Everyone was very nice and salesman JJ was very informative about my vehicle, also I had a very enjoyable time buying my Mazda CX5 at your dealership. Everyone was very nice and salesman JJ was very informative about my vehicle, also showed me around the whole complex I also met maintenance shop crew. I was very pleased with what i payed for CX5,and i was not preasured for extras like seal coating and extended warrenty. John J Keiner More

Helpful and Fair Sales Process Best experience with a dealership to date. Sales personnel were very responsive, good at listening, and answered my questions. They helped me find t Best experience with a dealership to date. Sales personnel were very responsive, good at listening, and answered my questions. They helped me find the right car for my needs and budget. I thought that the trade-in offer and purchase price were fair and reasonable. Win-Win! More