Ramsey Subaru of Des Moines
Urbandale, IA
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Gold standard Professional efficient excellent customer service exceeded meeting my expectations I felt like providing me with the service was the Subaru’s team p Professional efficient excellent customer service exceeded meeting my expectations I felt like providing me with the service was the Subaru’s team prime concern More
2018 Outback Was pleased with everything except tire settings. Technician failed to properly inflate tires after tire rotation, should have 35 psi in front and 33 Was pleased with everything except tire settings. Technician failed to properly inflate tires after tire rotation, should have 35 psi in front and 33 in rear according to owners manual and door jam instruction plate. Pressures were reversed. More
Great experience! Jeff James is always great to work with as well as management staff Jeff R., & Tim J. and Phil J. in finance at the used car center. Everyone is alway Jeff James is always great to work with as well as management staff Jeff R., & Tim J. and Phil J. in finance at the used car center. Everyone is always welcoming and nice. More
Friendly dealership Everyone in the dealership are friendly. I got helped from JJ. He help on picking the car he recommended to me. Michael helped me out and explain ver Everyone in the dealership are friendly. I got helped from JJ. He help on picking the car he recommended to me. Michael helped me out and explain very well on finances and trading my car. Phil friendly guy, give me couple recommendations for the contract. More
Used Vehicle Purchase Jim was fantastic. The entire purchasing process was a piece of mind. I recommend Ramsey Subaru to everyone in my family. Thank you again for a wonder Jim was fantastic. The entire purchasing process was a piece of mind. I recommend Ramsey Subaru to everyone in my family. Thank you again for a wonderful deal. More
Outstanding Matt Grafft was very knowledgeable and helpful. Went out of his way to help us find what we wanted. Took time to answer all of our questions. Matt Grafft was very knowledgeable and helpful. Went out of his way to help us find what we wanted. Took time to answer all of our questions. More
Great experience Paul made my first new car buying experience easy and exciting. He made sure my vehicle came equipped with what I wanted and went above and beyond for Paul made my first new car buying experience easy and exciting. He made sure my vehicle came equipped with what I wanted and went above and beyond for me. He made this a great experience, one that I will never forget, and one other dealers will hope to match. More
Had a great experience. We had ordered a 2020 Outback and our salesman Brandon met us at the door to show us quickly the new vehicle. Later, he was very helpful in showing us We had ordered a 2020 Outback and our salesman Brandon met us at the door to show us quickly the new vehicle. Later, he was very helpful in showing us what all the bells and whistles were. He also helped explaining about the service on the vehicle. Offered to answer any questions that we might have after leaving the dealership. Kim was helpful and patient with my wife and I in getting the financial situation settled. She explained what each step was and also the extended warranty tiers that were available. We have now driven the Outback for two days and love the way it rides and drives. Still reading all the manuals to review what Brandon showed us. More
Always Awesome, Reliable, Friendly, and Informative! I purchased by vehicle from Ramsey and have since been taking my car there for all of the service I need. They are consistently amazing, and I'll neve I purchased by vehicle from Ramsey and have since been taking my car there for all of the service I need. They are consistently amazing, and I'll never take my car elsewhere. They are so thorough in all of their service and take the time to explain everything they've done or may need to do with me. I'd recommend them to anyone looking to have anything don, even just a tire rotation! More
Add side protective molding strips Service well done and done on time. Good communication with employees. Phone answered quickly when I had a question. They were helpful when setting u Service well done and done on time. Good communication with employees. Phone answered quickly when I had a question. They were helpful when setting up appointment. More