Ramsey Subaru of Des Moines

Great experience! Ramsey Mazda/Subaru has great staff! Dejah Hassler was always quick to respond to emails and calls, and went out of her way to help. Ramsey Mazda/Subaru has great staff! Dejah Hassler was always quick to respond to emails and calls, and went out of her way to help. More

Very good. Everyone very nice and concerned. Always given me good service and efficient. Their location is close to my address and and building set up very good to leave your car or enjoy the wai Always given me good service and efficient. Their location is close to my address and and building set up very good to leave your car or enjoy the waiting area. More

Purchase J.J was easy going, easy to work with no pressure. Got me into a car that met my needs. He understood my needs & respected the reasons. Didn’t try to J.J was easy going, easy to work with no pressure. Got me into a car that met my needs. He understood my needs & respected the reasons. Didn’t try to up sale me to a higher priced car. I left with a dependable car, low miles, financed an amount I felt comfortable with. He explained the extended warranty in details. Him & Dennis were great with the warranty options & details. More

Great Job. Paul was as helpful and friendly as was the finance department. Paul listened to help me find the vehicle I wanted. Thank you Ramsey Subaru. Paul was as helpful and friendly as was the finance department. Paul listened to help me find the vehicle I wanted. Thank you Ramsey Subaru. More

Great experience with Matt I had a great experience with Matt. My only complaint is that was very upfront about about wanting a amount for the car since I was paying by check. I had a great experience with Matt. My only complaint is that was very upfront about about wanting a amount for the car since I was paying by check. When I meet Brad? All of sudden he had these other packages I could also buy. All that need to be presented before the actual signing of paperwork. I was not ready for the decision mentally and financial. Doing that would make experience top notch all the way around. Matt was fantastic for his portion of the process. Thanks More

Very helpful and knowledgeable staff. Ramsey Subaru has a good reputation. The staff were nice and not pushy. Convenient Des Moines location. What I didn't like was being given the extende Ramsey Subaru has a good reputation. The staff were nice and not pushy. Convenient Des Moines location. What I didn't like was being given the extended warranty information after I had decided to buy the car. That information and those options should be provided to the buyer before making the final purchase decision. I had already lined up my financing when I was given the extended warranty options, which would've added $1,000-$2,000 to the purchase price. I wanted an extended warranty but had already lined up financing before I learned about it. More

Great Flexibility and Turnaround I took my Outback for the normal oil change, I didn't make an appointment and just went to the quick service. They were able to fit me in throughout t I took my Outback for the normal oil change, I didn't make an appointment and just went to the quick service. They were able to fit me in throughout the day and also took care of a couple recalls I had on the vehicle. More

Body shop experience and new car experience the same day The same day we purchased a new Mazda 6, we were getting our Miata back from the body shop. I had issues with the body shop concerning Mazda’s lack of The same day we purchased a new Mazda 6, we were getting our Miata back from the body shop. I had issues with the body shop concerning Mazda’s lack of logistics for repair parts. Almost a month to get a plastic rear bumper cover. And blanket use of using “hidden damages” verbiage instead of looking. This resulted in visible damaged parts not being preordered with the bumper cover. Extra delay also resulted in extra car rental costs. The new purchase is covered in the survey. More

Great service and friendly employees . Got in and out quickly and enjoyed the Mazda lounge with free coffee and big screen TV. Allan the service writer was very helpful and courteous. . Got in and out quickly and enjoyed the Mazda lounge with free coffee and big screen TV. Allan the service writer was very helpful and courteous. More

We were pleased purchasing our vehicle at Ramsey Auto Center Our salesman, Dyllan Johnson, was friendly and helpful and offered us a good price for the 2014 Jeep Grand Cherokee we purchased. The car was very cl Our salesman, Dyllan Johnson, was friendly and helpful and offered us a good price for the 2014 Jeep Grand Cherokee we purchased. The car was very clean, looked great and was ready to go. The finance person, Dennis Bracewell, took care of all the paperwork very quickly and answered all our questions. We had a great experience with Ramsey Auto Center after reading your ad in the Des Moines Sunday Register. More