Ramsey Subaru of Des Moines

First time Subaru owner here. I was a loyal customer of a different brand for years (4 vehicles). Recently I decided it was time for a change. Paul and the rest of the crew at Ramsey made everything so easy. different brand for years (4 vehicles). Recently I decided it was time for a change. Paul and the rest of the crew at Ramsey made everything so easy. Everyone was very helpful and friendly. The level of service is outstanding. Paul made sure I was all set up and comfortable in my new Forester before I left the lot. I am so glad I made the switch. More

Paul Moser was friendly, informative and helpful in helping us make our purchaser of our new Subaru Outback. In particular, he took the time to make sure we were aware of all the features and nuances o helping us make our purchaser of our new Subaru Outback. In particular, he took the time to make sure we were aware of all the features and nuances of the vehicle’s operation. He also made himself available for any further questions should something arise. He made the purchase a pleasure able experience. We look forward to seeking Paul and Ramsey Subaru out for any future car purchases. Thank you Paul Moser and Ramsey Subaru. More

Easy!!! I shopped online, found what I was interested in. I made the appointment to come out and drive the vehicle. I really liked the salesman, Mitch Williams who was very knowledgeable about the vehicle I made the appointment to come out and drive the vehicle. I really liked the salesman, Mitch Williams who was very knowledgeable about the vehicle I wanted and was super pleasant, not just with me, but my daughter, granddaughter and a friend child. The whole process was my choice, no pressure, nothing pushy, no doubts about getting me into the loan process. More

Chris Donahue was a pleasure to work with. He wasn’t pushy, honest and respected our time and decisions. Has reached out for follow up and offered help going forward pushy, honest and respected our time and decisions. Has reached out for follow up and offered help going forward More

I recently bought my 3rd Subaru from Ramsey, and my 2nd from sales rep Paul Moser. I keep returning because the Subaru brand is reliable, consistent, and affordable. I keep going to Ramsey because the ex from sales rep Paul Moser. I keep returning because the Subaru brand is reliable, consistent, and affordable. I keep going to Ramsey because the experience is friendly, professional, fair, and honest. While people don't usually enjoy the car buying experience, I can attest that Ramsey is different and I left happy with my purchase and the process. I will continue being a loyal customer! More

I worked with Chris Donahue and he made the buying experience as easy it was last time when I bought my first car from Ramsey. Deciding on my cars trade in value and the discount on the new car needed experience as easy it was last time when I bought my first car from Ramsey. Deciding on my cars trade in value and the discount on the new car needed a fair price which I couldn’t turn down. All the people at Ramsey made my car buying experience easy and a pleasure. I’ll definitely be back. More

Just bought our third Subaru from Ramsey. Paul Moser sold us all three. He is excellent. He always gave us all of the time we wanted. He made the process of buying a car easy. Whenever we take a car in for s us all three. He is excellent. He always gave us all of the time we wanted. He made the process of buying a car easy. Whenever we take a car in for service, Paul always makes a point to stop and say hello, and inquiring about us and the car. Well done. More

The reason why I give a 5 star and would recommend the dealership it is because of the great service Jim Fenimore provided for us. We love to work with him. In the other hand I would give a zero star to dealership it is because of the great service Jim Fenimore provided for us. We love to work with him. In the other hand I would give a zero star to the finance manager Nick. As soon as we decided not to add any warranty, insurance or service plan to the loan he got mad at us and wasn't as polite. Also I let him know that my credit union was Collins and that they provided me with a lower interest rate he said he couldn't do anything and gave us a lot of excuses. I don't think anyone with a credit score of 750 or more should get a 5.7 %. And I also don't think it is necessary for anyone to refinance a week later to be able to get the interest rate that is deserved. Will tell any of my family members or friends to be very careful with the finance people. Maybe you guys should hire more people as polite as Jim, he knows how to treat people. Great customer service from him. More

Paul Moser was my salesman and he was excellent! He responded quickly to my emails and was very personable and helpful in person. He respected social distancing very kindly and made my car buying exper responded quickly to my emails and was very personable and helpful in person. He respected social distancing very kindly and made my car buying experience wonderful. More

My wife and I had a great experience working with Chris Donahue and the people at Ramsey Subaru. I had been in contact with Chris over a year ago when our interaction was put on hold due to the pandemic. Donahue and the people at Ramsey Subaru. I had been in contact with Chris over a year ago when our interaction was put on hold due to the pandemic. Chris kept in touch and we began considering Subaru offerings again in March 2021. The experience with Chris and the others of the team at Ramsey Subaru we dealt with led us to purchase our first Subaru. We couldn't be happier. I'm convinced Subaru's are the best cars and Chris is the best person to convince you. More