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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,531 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,531 reviews

May 24, 2021

Our recent car buying experience at Ramsey Subaru of Des Moines was a very pleasant one. Paul Moser was so easy to work with, and he did a great job of answering all our questions. We will definitely be rec More

by Andie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dennis Bracewell
May 27, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Lithia Ramsey Subaru Team

May 20, 2021

First time Subaru owner here. I was a loyal customer of a different brand for years (4 vehicles). Recently I decided it was time for a change. Paul and the rest of the crew at Ramsey made everything so easy. More

by yardgnomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
May 25, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to share your feedback regarding your experience at Lithia Ramsey Subaru and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! - The Lithia Ramsey Subaru Team

May 20, 2021

Paul Moser was friendly, informative and helpful in helping us make our purchaser of our new Subaru Outback. In particular, he took the time to make sure we were aware of all the features and nuances o More

by Chris Rinner and Diane Ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
May 25, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new Subaru Outback and we look forward to doing business with you again in the future. - The Lithia Ramsey Subaru Team

May 17, 2021

Easy!!! I shopped online, found what I was interested in. I made the appointment to come out and drive the vehicle. I really liked the salesman, Mitch Williams who was very knowledgeable about the vehicle More

by D.Hamiton
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
May 20, 2021 -

Ramsey Subaru of Des Moines responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Lithia Ramsey Subaru Team

May 12, 2021

Chris Donahue was a pleasure to work with. He wasn’t pushy, honest and respected our time and decisions. Has reached out for follow up and offered help going forward More

by bryspi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Donahue, Kim Freeborn
May 17, 2021 -

Ramsey Subaru of Des Moines responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Lithia Ramsey Subaru. Thank you so much for your business and please let us know if there's anything else we can do for you. - The Lithia Ramsey Subaru Team

May 11, 2021

I recently bought my 3rd Subaru from Ramsey, and my 2nd from sales rep Paul Moser. I keep returning because the Subaru brand is reliable, consistent, and affordable. I keep going to Ramsey because the ex More

by miyoko.hikiji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
May 14, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. - The Lithia Ramsey Subaru Team

May 04, 2021

I worked with Chris Donahue and he made the buying experience as easy it was last time when I bought my first car from Ramsey. Deciding on my cars trade in value and the discount on the new car needed More

by Subpwr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiv Patel, Chris Donahue
May 07, 2021 -

Ramsey Subaru of Des Moines responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. - The Lithia Ramsey Subaru Team

April 27, 2021

Just bought our third Subaru from Ramsey. Paul Moser sold us all three. He is excellent. He always gave us all of the time we wanted. He made the process of buying a car easy. Whenever we take a car in for s More

by LBice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Jerry Vansickel, Dennis Parker
Apr 30, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Lithia Ramsey Subaru. We can’t wait to see you for your next servicing appointment! - The Lithia Ramsey Subaru Team

April 26, 2021

The reason why I give a 5 star and would recommend the dealership it is because of the great service Jim Fenimore provided for us. We love to work with him. In the other hand I would give a zero star to More

by Emmanuel Avina
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore
Apr 29, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. - The Lithia Ramsey Subaru Team

April 23, 2021

Paul Moser was my salesman and he was excellent! He responded quickly to my emails and was very personable and helpful in person. He respected social distancing very kindly and made my car buying exper More

by tjfenton12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Kim Freeborn
Apr 27, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Paul was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. - The Lithia Ramsey Subaru Team

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