Ramsey Subaru of Des Moines
Urbandale, IA
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Quick and easy. Quick lube boys are on top of their game!! Quick and easy. Quick lube boys are on top of their Game!! Waiting area has great coffee and snacks. Everyone very friendly and courteous. You can’t g Quick and easy. Quick lube boys are on top of their Game!! Waiting area has great coffee and snacks. Everyone very friendly and courteous. You can’t go wrong here. More
Headlight issue, easy fix My reviews of Ramsey have not always been good, BUT this time they hit it out of the park. I was having a headlight issue - someone local told me that My reviews of Ramsey have not always been good, BUT this time they hit it out of the park. I was having a headlight issue - someone local told me that there was an electrical problem. I called on a Saturday morning and was told to bring it up on Monday and they'd get me in. I drove to Des Moines (normally about 90 min but the weather and traffic in the metro made it twice that), arriving much later than planned. They worked me in - had the Mazda guys look at it - and found the problem was nothing more than BOTH low beam headlights burned out. While they were at it they replaced the wiper blades and a fog light and also checked the fluids and topped them off. Great job by the Ramsey team on that day! More
Great Service I like that I am always kept in the know of the service process and am always treated with respect. The service is reasonably priced too. I like that I am always kept in the know of the service process and am always treated with respect. The service is reasonably priced too. More
Easy and simple Bought my new forester fully loaded after the service center didn't tighten my drain plug causing it to fall out and drain my engine of oil. Love the Bought my new forester fully loaded after the service center didn't tighten my drain plug causing it to fall out and drain my engine of oil. Love the new car More
Chris Donahue is an excellent salesman that has proven he will go out of his way to help a customer. My wife and I asked him to look out for a particular vehicle an is an excellent salesman that has proven he will go out of his way to help a customer. My wife and I asked him to look out for a particular vehicle and he found one that surpassed our needs quickly! He secured the vehicle, took us both for a test ride after his scheduled hours where he explained features thoroughly. Chris also secured a Carfax and vehicle history report before we even asked. We agreed on the purchase and it was ready to go the very next day with a fresh wash/oil / filter change and a new set of windshield wipers. The car looked like it just rolled out of the showroom. The quoted price was exactly what we paid, and the financing process with Phil was fast and entertaining. We will absolutely shop with Chris and Ramsey again and are happy to send anyone we know of to you for the same family oriented and friendly treatment we experienced. More
Awesome as usual! I have high expectations each time I go to Ramsey and am never disappointed. Even the waiting room is worth waiting in. Thanks again, Ramsey! I have high expectations each time I go to Ramsey and am never disappointed. Even the waiting room is worth waiting in. Thanks again, Ramsey! More
Excellent service Definitely excellent service would highly recommend love my car definitely everything I wanted and more my gal was extremely helpful and knowledgeable Definitely excellent service would highly recommend love my car definitely everything I wanted and more my gal was extremely helpful and knowledgeable and very nice great conversation definitely knows her business drove out with a great vehicle and a very satisfied customer would go for another vehicle again overall definitely great experience.laura cummings More
Recent Legacy Purchase Courteous and professional. Services performed described in detail. Grade = A Customer waiting room leaves a lot to be desired especially if one h Courteous and professional. Services performed described in detail. Grade = A Customer waiting room leaves a lot to be desired especially if one has to wait there Several hours while car being serviced. Uncomfortable seating. How about a flipping donut in the morning! Ridiculous restroom facilities. Waiting in line to relieve oneself a hazard for an old man like me. Grade = D Rodney and Phil were most helpful during used car purchase. High praise for Kim’s efficiency in quickly completing the process. More
First xx up on my new 2019 Forester As usual the service dept. was friendly and accommodating while my car was getting checked out. This is my 4th car with Ramsey, and my favorite is th As usual the service dept. was friendly and accommodating while my car was getting checked out. This is my 4th car with Ramsey, and my favorite is the Forester ! Dennis Parker always my favorite !! More
Great experience! Paul was excellent to work with! I was moving from an 07 Ford Fusion to a 2020 Forester and the technology jump was huge. Paul took time to go over Paul was excellent to work with! I was moving from an 07 Ford Fusion to a 2020 Forester and the technology jump was huge. Paul took time to go over everything with me and I never felt rushed or that he wanted me out the door after making the sale. Very happy with my experience and will definitely recommend to others! More