Ramsey Subaru of Des Moines

Car purchase We had a good experience purchasing our car. Our salesperson Dejah very helpful, thorough, and extremely pleasant to work with.she made sure we under We had a good experience purchasing our car. Our salesperson Dejah very helpful, thorough, and extremely pleasant to work with.she made sure we understood everything and showed us around the dealership. More

Couldn't be happier with my Subaru purchase I took home my new Subaru Forester three weeks ago and I couldn't be happier with my purchase. Paul sold my wife her Subaru five years ago and I purpo I took home my new Subaru Forester three weeks ago and I couldn't be happier with my purchase. Paul sold my wife her Subaru five years ago and I purposefully sought him out when it was my turn for a new vehicle. Paul is helpful, informative, patient, and easy to work with. He answered all our questions and gave us all the time and attention we needed (even though I know he was busy with many other clients). Kim in Finance was also fantastic; she helped us get a low rate and answered all our finance questions. Overall everyone on staff was great and the process was relatively easy. We never felt any pressure to buy or like we weren't getting a great deal. We look forward to buying another Subaru from Paul at Ramsey Subaru in the future someday. More

Mazda lease Nathaniel was very helpful and informative, worked well with me to get the vehicle I wanted at a price I was happy with. Mark Hayes was also very frie Nathaniel was very helpful and informative, worked well with me to get the vehicle I wanted at a price I was happy with. Mark Hayes was also very friendly and helpful over the phone in answering questions and working to find me a vehicle, he unfortunately was out the Saturday I came in after we chatted Overall good experience! More

Everything was great from the way our search and query was handled online to asking if texts were allowed to a low pressure experience buying the Ascent. Even when Paul was out for a couple days others at was handled online to asking if texts were allowed to a low pressure experience buying the Ascent. Even when Paul was out for a couple days others at the dealership were very helpful, like Shiv. All the way through payment and delivery we were happy with the process. More

Car # 2 Easiest new car by I ever had and I have bought a lot of new cars in the last 50 years Matt did a great job in finding the car just like we wanted pri Easiest new car by I ever had and I have bought a lot of new cars in the last 50 years Matt did a great job in finding the car just like we wanted priced very fairly and had it ready when we arrived picked us up at the airport and we signed paperwork and we were on our way Thanks Matt Loren Milligan More

Liked it Well prepared finance staff, friendly managers, informed and considerate sales staff guided me in this purchase. No pressure from any of them. Great s Well prepared finance staff, friendly managers, informed and considerate sales staff guided me in this purchase. No pressure from any of them. Great service! Thank you More

Good work, bad ETRs Overall Ramsey Subaru does good service work. I take both my Subaru's in for regular oil changes and maintenance. They have been able to fix most th Overall Ramsey Subaru does good service work. I take both my Subaru's in for regular oil changes and maintenance. They have been able to fix most things. The biggest drawback is timing. An oil change, even with appointment can take two hours or more. Service work often must be scheduled a week in advance. I chalk this up to being the only Subaru dealership in the area without having to drive hours to Omaha, or Cedar Rapids. More

Mazda 6 Recall Great service! It was a major recall and they did a great job! Thank you! Definitely recommend. Also recommend Tracy in sales. She’s been our go t Great service! It was a major recall and they did a great job! Thank you! Definitely recommend. Also recommend Tracy in sales. She’s been our go to gal for years at Ramsey. Appreciate them all! More

Brought back 2X to fix the issue I took my Outback in after I slid in to a curb on our first snowy day of the season, embarrassing right? I didn't notice any driving issues, but thoug I took my Outback in after I slid in to a curb on our first snowy day of the season, embarrassing right? I didn't notice any driving issues, but thought it best to take it in in case something was knocked out of place. After looking at it, I was told that the alignment was off, and I was lucky that it wasn't worse. The alignment was done and I was on my way. The next night, we were driving and noticed significant tire noise and the car pulling to one side. So back it went the next day, and an additional $800 of repairs were found. I have no issue paying to fix what was wrong, and the whole thing was my fault for hitting the curb in the first place, but I'm disappointed that it was supposedly fixed the first time and wasn't. More

We we’re looking for and ended up purchasing a new car. We are happy with our experience at Ramsey Mazda. our sales person was thorough and knowledgeable and didn’t pressure us at all. We will recommend R We are happy with our experience at Ramsey Mazda. our sales person was thorough and knowledgeable and didn’t pressure us at all. We will recommend Ramsey Mazda to others More