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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,531 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,531 reviews

September 28, 2021

Shiv worked with me on the purchase of Subaru Forester , responded to all my questions which were quite a few , I haven't gotten a vehicle in quite a few years . When it arrived he took me through cockpit i More

by wilburys55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiv
Sep 30, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. - The Lithia Ramsey Subaru Team

September 20, 2021

We recently purchased our 3rd Subaru with Paul Moser at Ramsey. Every time it’s an amazing experience. Paul is personable and knowledgeable about their vehicles. The personal service makes you feel like More

by Kirsten_A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Sep 23, 2021 -

Ramsey Subaru of Des Moines responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! - The Lithia Ramsey Subaru Team

August 04, 2021

Brandon was amazing to work with from the very start. I can’t say enough great things about my experience. He did not rush me into any purchases and once I made my decision on purchasing the crosstrek, he More

by Deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
Aug 09, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Lithia Ramsey Subaru Team

August 04, 2021

Brandon was great to work with from start to finish. Extremely knowledgeable and not pushy at all! Excellent communication throughout the entire process. We really appreciated that he took the time to s More

by Lindsay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lautenschlager, Dennis Bracewell
Aug 09, 2021 -

Ramsey Subaru of Des Moines responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. - The Lithia Ramsey Subaru Team

August 02, 2021

Mitch Williams was with us every step of the way. He also took the time to go over everything about our new car from buttons to how it will drive! Great personality and even willing to help after we drove of More

by kidder.fern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Dennis Bracewell
Aug 05, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - The Lithia Ramsey Subaru Team

July 23, 2021

Thank you Paul Moser for such a quick and painless deal on a new Cross trek. I have used Ramsey for 4 new vehicles, and have always received great service. But this time was probably the best. More

by ocm517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Jul 28, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. - The Lithia Ramsey Subaru Team

July 06, 2021

We had an exceptionally positive and stress free experience when we purchased our new Outback recently from Paul Moser. He was thorough, patient with our low tech abilities, and pleasant. More

by jmossholder
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Jul 09, 2021 -

Ramsey Subaru of Des Moines responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. - The Lithia Ramsey Subaru Team

July 01, 2021

Excellent selection of vehicles. Showroom was clean and the music was pleasant. Salespeople were attentive but not pushy. The salesman we worked with - Brian F. - was friendly, professional, and incredibly More

by Lou S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian F.
Jul 07, 2021 -

Ramsey Subaru of Des Moines responded

Lou, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service have earned your repeat business. I hope you are continuing to enjoy your purchase from Lithia Ramsey Subaru. We can’t wait to see you for your next servicing appointment! - The Lithia Ramsey Subaru Team

June 17, 2021

This is the 2nd car we have purchased at Ramsey. We used the service department for our maintenance because they have been courteous and not high pressure. We plan to continue using them for our 2022 Outbac More

by LKVANDELL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dennis Bracewell
Jun 22, 2021 -

Ramsey Subaru of Des Moines responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Lithia Ramsey Subaru Team

June 16, 2021

I purchased a 2021 Subaru Forester from Ramsey Subaru. The sales agent was Paul Moser. The entire purchasing procedure was done online, and I did not need to appear at the dealership until the time came t More

by Ken Young
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Jun 21, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new 2021 Subaru Forester! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! - The Lithia Ramsey Subaru Team

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