Ramsey Subaru of Des Moines
Urbandale, IA
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Rufad was very helpful on a very cold day to test drive vehicles. I'm very happy with the 2017 Mazda 6 that a bought and will shop at Ramsey for my next vehicle! vehicles. I'm very happy with the 2017 Mazda 6 that a bought and will shop at Ramsey for my next vehicle! More
I recently purchased a 2017 Ford F-150. I am very happy with my purchase and confident that it will surpass our family’s standard. I worked with Dyllan, whom was very knowledgeable and approachable. He was with my purchase and confident that it will surpass our family’s standard. I worked with Dyllan, whom was very knowledgeable and approachable. He was upfront and honest which allowed me to have a great buying experience. I would recommend those I know to do business with Ramsey. More
Straight forward people that are exceptional helpful We recently contacted Ramsey Subaru to inquire about a new Ascent. We were connected with Paul Moser, the salesman. Unlike our experience with our loc We recently contacted Ramsey Subaru to inquire about a new Ascent. We were connected with Paul Moser, the salesman. Unlike our experience with our local Subaru sales people, Paul listened to our needs, answered our questions and made the process uncomplicated and in our opinion easily arrived at a fair deal. Since purchasing the Ascent, Paul has contacted us regularly to ensure we don’t have any unresolved questions. We also worked with Brad Wheeler in finance. He presented all our options in a straightforward no pressure atmosphere. We are very pleased with our Ramsey experience and will be suggesting to our friends and family that it is worth the drive from Eastern Iowa. More
Very helpful and patient. Would definitely fo business with them again. Dejah helpful bit not pushy which I liked. Big purchase with lil push. Enjoyed the experience with them again. Dejah helpful bit not pushy which I liked. Big purchase with lil push. Enjoyed the experience More
Very responsive to questions by email. Pleasant and professional staff. No pressure during financing to select additional services. Very positive experience. I would highly recommend! professional staff. No pressure during financing to select additional services. Very positive experience. I would highly recommend! More
Your dealership always goes the extra mile to give great customer service! It was awesome to have a loaner, since a took a bit longer to find a navigation system for my vehicle. Lexus service department’Suc customer service! It was awesome to have a loaner, since a took a bit longer to find a navigation system for my vehicle. Lexus service department’Sucks’ so I bring all our vehicles to you guys 😊 More
We love our new Subaru Ascent! Paul was great to work with as always!! He spent lots of time with us and explained in detail everything we needed to know about our Ascent. with as always!! He spent lots of time with us and explained in detail everything we needed to know about our Ascent. More
Ramsey Subaru is trusted by so many I know who have bought from them. They are professional in all regards. Sales team is outstanding and works honestly with customers in making an auto purchase. bought from them. They are professional in all regards. Sales team is outstanding and works honestly with customers in making an auto purchase. More
Yea, I bought a Crosstrek... I needed a new “work” car & couldn’t have been any less interested in the whole process. Matt made it as tolerable as it could be. ZERO high pressure I needed a new “work” car & couldn’t have been any less interested in the whole process. Matt made it as tolerable as it could be. ZERO high pressure sales tactics or trying to up sell us on a higher priced package/model which was much appreciated. Fortunately I get supplier discount though my job so no price negotiations was necessary asked Matt about a couple accessories (remote start & hitch) I wanted and he gave me some better options than the genuine Subaru accessories and they even took the vehicle two different places to get everything installed for minimum mark up saving me hours of my life running around town. When we went to pick up the car it took less time than I expected it to from previous experiences else where. Finance guy (forget his name) was easy to deal with and didn’t drag on the mandatory “you need this” extended warranty speech longer than needed & no offers of undercoating, fabric protection, or Simonizing crap. I cut him a check & out the door we went. Matt then took the time to show us how everything on the car works and answered our questions with ease (he actually knows the product he is selling). Car even came with a full tank of gas (we actually stopped on the test drive & Matt filled it) which was unexpected but appreciated. A lot of Matt’s equals at other stealerships around central Iowa could learn a thing or two from him about the customer experience that’s for sure. Thanks again Matt Also need to give a shout out to Paul Moser as we had test drove a Mazda last year when we were looking for a new vehicle for the wife. Unfortunately we didn’t buy it but Paul made our test drive fun and understood that we were only there to look/drive that day and not buy. More
The people made the difference This was my first experience with Ramsey Mazda, but I'm sure it won't be my last. Natthanial was fantastic to work with and was very patient with me t This was my first experience with Ramsey Mazda, but I'm sure it won't be my last. Natthanial was fantastic to work with and was very patient with me throughout the whole process, even during the busy year-end season. I did shop another dealership in the area that was able to get me a lower payment, but I still ended up back at Mazda because I felt more comfortable with the people there and trusted the level of service I would receive in the coming years while I have the vehicle. More