Ramsey Subaru of Des Moines
Urbandale, IA
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Bought a used outback Service was very good and I was treated respectfully and they were flexible with my timeframe to come to the dealership with my work schedule. They ha Service was very good and I was treated respectfully and they were flexible with my timeframe to come to the dealership with my work schedule. They had the car I was looking for. More
Travis Jameson was very nice and helpful answering any questions I had. Willing to work with me having a pretty open schedule for me to come in due to distance and weather. Will definitely recommend Ramse questions I had. Willing to work with me having a pretty open schedule for me to come in due to distance and weather. Will definitely recommend Ramsey. The finance part went smoothly again all questions answered More
Good but trunk lid doesn't look or shut right Subaru collision was very good to work with, but in the end the trunk looks crooked and has to be slammed shut in order to close. Subaru collision was very good to work with, but in the end the trunk looks crooked and has to be slammed shut in order to close. More
Easy, no pressure, accommodating. I did my research on the car I wished to purchase before I stopped in to look at one first hand. Shiv greeted me when I came in, and we talked about w I did my research on the car I wished to purchase before I stopped in to look at one first hand. Shiv greeted me when I came in, and we talked about what I wanted. I saw a car that fit my specifications, we took it out for a test drive and then started working on the purchase. He even worked with me to get all-season tires put on it for the winter. I was very pleased with my overall experience at Ramsey. More
See review below Our salesperson (TRAVIS JAMESON) was very patient and a good listener as to what my wife and I were looking for in a car. He worked hard to make our e Our salesperson (TRAVIS JAMESON) was very patient and a good listener as to what my wife and I were looking for in a car. He worked hard to make our experience pleasant and met our expectation upon the final agreement. A special shout out to Dennis who worked with us on the final papers. His warm and calming manner made what is usually the least pleasurable part actually a highlight of the transaction. Kudos to all at Ramsey Auto on our 2nd Suburu Outback purchase! More
Quick and painless It was a,nice experience. The Forester I wanted was on order and arrived a week before promised. It is just right for us, and I love it. It was a,nice experience. The Forester I wanted was on order and arrived a week before promised. It is just right for us, and I love it. More
I was served promptly, kept up to date on the progress and the service was completed in an hour. The only issue I had was that I told the service person that I had purchased my tires through Ramsey the pr and the service was completed in an hour. The only issue I had was that I told the service person that I had purchased my tires through Ramsey the previous year and would like a tire rotation. I was charged for the service so it had to be removed for my bill. I am not sure as to the name of my service person. More
Brake replacement Had rear brake replacement done on my 2013 Forester. As always, my experience with Ramsey was good. Repairs were done timely. Employees were very h Had rear brake replacement done on my 2013 Forester. As always, my experience with Ramsey was good. Repairs were done timely. Employees were very helpful and friendly. Waiting area is clean and welcoming. Overall a very pleasant experience. More
Worked primarily with sales consultant Ross Jarzembowski. He was always quick to respond and very helpful with any questions or concerns that we had! Would definitely return. He was always quick to respond and very helpful with any questions or concerns that we had! Would definitely return. More
My new Outback I met Jake Scent the first time I stopped by Ramsey Subaru. What a great sales rep-no pressure! We talked in length about my specific needs & desire I met Jake Scent the first time I stopped by Ramsey Subaru. What a great sales rep-no pressure! We talked in length about my specific needs & desires in a vehicle. Then we test drove an Outback so I could see some of the amazing features on this (awesome!) car. I wanted a particular color and interior so Jake scoured the manifest for that car and found just what I wanted. When my car arrived, Jake offered lots of support learning all about my new car. I hadn't purchased a new vehicle in 15 years, so I really appreciated his guidance. Ramsey Subaru rocks! More