Ramsey Subaru of Des Moines
Urbandale, IA
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Excellent experience 5 times This is my 5th CX 5. I deal with Sales Consultant Jeremy Medeiros. He is excellent to deal with. He goes the extra mile to take care of me. I'm also i This is my 5th CX 5. I deal with Sales Consultant Jeremy Medeiros. He is excellent to deal with. He goes the extra mile to take care of me. I'm also impressed with your service dept. More
Great I have been buying cars and having them serviced there for several years. They are professional, friendly and the work gets done on time. If there are I have been buying cars and having them serviced there for several years. They are professional, friendly and the work gets done on time. If there are problems they let me know and work things out with me for transportation. More
I would like to start of by saying I didn't have one problem with leasing a car through Ramsey. Natthaniel was knowledgeable and extremely helpful with any questions. If he couldn't answer them Michael problem with leasing a car through Ramsey. Natthaniel was knowledgeable and extremely helpful with any questions. If he couldn't answer them Michael the Sales Manager would know the answer. I wanted one car and we just couldn't make it work, they went above and beyond to make a deal happen with a newer car and a better rate (this one was a lease). I had never done a lease and was apprehensive at first but they reassured me that they would take care of everything and I had no issues with either of them. When it came time to finance the deal Brad was great, took the time to answer and financial questions I had and sit down. All in all I spent about 6 hours at the dealership between two days. I never felt like a burden or just another customer, I would highly recommend Natthaniel and Michael to anyone who is looking for a new car or a used car. Just wonderful people!! More
This was my first time ever buying a car from a dealership. Ramsey made the process painless, made sure I understood what exactly I was getting into, and it was an excellent experience! Thank you f dealership. Ramsey made the process painless, made sure I understood what exactly I was getting into, and it was an excellent experience! Thank you for great service and friendly staff! More
Personable experience that was good for first car purchase. Clear car tutorial and instructions on how to use vehicle. Ross made the experience personal and friendly. Disappointed in finance manager for rude, a Clear car tutorial and instructions on how to use vehicle. Ross made the experience personal and friendly. Disappointed in finance manager for rude, arrogant behavior. More
Dylan Johnson was awesome. Cut the xxxxxxxx and gave it to me straight. He was also a friend of a friend and made things easier to me straight. He was also a friend of a friend and made things easier More
The service department takes care of you and your vehicle. They go above and beyond one’s expectation. Compared to all the other Dealerships we have had experience with, Subaru is the best. Expla vehicle. They go above and beyond one’s expectation. Compared to all the other Dealerships we have had experience with, Subaru is the best. Explains why we are on our 4th Subaru! More
Great service at the Service Dept. My oil changes are done in a timely manner and inspection sheet was throughly filled out. I really enjoyed the pretzels and fruit snacks in the waiting room. While wait done in a timely manner and inspection sheet was throughly filled out. I really enjoyed the pretzels and fruit snacks in the waiting room. While waiting for my car I talked to the salesman Chris Dixon for a bit he is always friendly and a great guy in general. More
Paul is a no pressure salesman. He was also above and beyond on getting me the vehicle I was looking for. Very pleased with my salesman,vehicle and experience!! beyond on getting me the vehicle I was looking for. Very pleased with my salesman,vehicle and experience!! More
Buying our 5th Subaru We went to this dealership as we have dealt with them before. Also my husband had been checking incoming Forrester's for sometime and saw one we thoug We went to this dealership as we have dealt with them before. Also my husband had been checking incoming Forrester's for sometime and saw one we thought we might like. When we arrived Chris helped us even though he was waiting for some people to come in for a car. Very pleasant and went out of his way to help us! More