Ramsey Subaru of Des Moines

I’m always happy with the service I receive. The techs are friendly & provide updates via text which I appreciate. I would recommend their services! are friendly & provide updates via text which I appreciate. I would recommend their services! More

Waited past time when work was finished I checked the vehicle in for recall repairs and sat in the lounge until I finally went out to get a progress report. It had been done for at least 20 I checked the vehicle in for recall repairs and sat in the lounge until I finally went out to get a progress report. It had been done for at least 20 minutes. For some reason they didn't come find me. They texted my partner who was at work at the time, but let me wait unknowingly in the lounge. I've had much better service and consideration in the past. More

Travis did an awesome job showing me all of the vehicles I was interested in (even though they were being sold while I was test driving them). Will go back to get my wife another car. I was interested in (even though they were being sold while I was test driving them). Will go back to get my wife another car. More

I am very pleased with the service that I got. Dyllan was awesome and he wasn't pushy and was very knowledgable. The buying process was super easy. Five stars for sure awesome and he wasn't pushy and was very knowledgable. The buying process was super easy. Five stars for sure More

This was my first experience at Ramsey Auto Center and I was very pleased with the experience. I did the Express Service and was treated with expediency and courtesy. A staff person reviewed the full servic was very pleased with the experience. I did the Express Service and was treated with expediency and courtesy. A staff person reviewed the full service with me and answered all of my questions. I look forward to my next visit to Ramsey More

Very welcoming I felt comfortable the very first contact with the dealership. Everything was explained in detail and at a level that was easy to understand. Everyone I felt comfortable the very first contact with the dealership. Everything was explained in detail and at a level that was easy to understand. Everyone I came in contact with were very courteous. More

Friendly,knowledgable,covered all the bases This is my 2nd new car purchase from Ramsey and it wouldn't have happened if not for the pleasant experience with the 1st one. Paul Moser, my salesman This is my 2nd new car purchase from Ramsey and it wouldn't have happened if not for the pleasant experience with the 1st one. Paul Moser, my salesman is very knowledgable and goes out of his way to be helpful and clear in his communications. And Kim Freeborn, my finance person made the purchase hase part painless and fast. More

Love the car. But the sales woman went to fill the gas tank and clean it up and it came back with scratches on the drivers side back door that wasnt there before she left with it. 2nd the bluetooth mic is tank and clean it up and it came back with scratches on the drivers side back door that wasnt there before she left with it. 2nd the bluetooth mic isnt working and she said that cause I didnt buy there extra insurance they cant fix it without paying. So basically they are there to sell there cars without any customer service. Highly DO NOT recommend this dealership. Only good thing to say was the guy that did the paperwork was amazing and very accommodating. More

we have had experience with all three areas of your business. Sales, service and collision center (detail). Each experience was great with the exception of the internal communication between department business. Sales, service and collision center (detail). Each experience was great with the exception of the internal communication between departments. Example: had our car in for a service and also wanted a detail. The service dept wouldn’t schedule for me. I was required to do that. Not complaining but that doesn’t seem like the customer experience you expect More

Most recent visit was for factory recall - no problems found but part replaced anyway. Matt Grafft is always friendly and on top of things! Very efficient service department! found but part replaced anyway. Matt Grafft is always friendly and on top of things! Very efficient service department! More