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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,530 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

March 25, 2022

We had a great experience with Ramsey Subaru on our recent vehicle purchase! Special shoutout to Paul Moser for his knowledge on the Subaru brand and his patience walking us through our various options More

by kristin.huinker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Mar 30, 2022 -

Ramsey Subaru of Des Moines responded

Thank you for this amazing review! We really appreciate your business. - The Lithia Ramsey Subaru Team

March 21, 2022

I worked with Paul Moser on the purchase of a new Forrester. He was pleasant and not pushy, he also knows the Subaru brand very well. He kept us well updated on the arrival date of the vehicle. The d More

by ejc32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Mar 24, 2022 -

Ramsey Subaru of Des Moines responded

Thank you for this amazing review! We really appreciate your business. - The Lithia Ramsey Subaru Team

March 21, 2022

Paul was excellent and super personable. Great customer service, bet auto purchasing experience we've ever had. More

by Jbonbart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Mar 24, 2022 -

Ramsey Subaru of Des Moines responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Lithia Ramsey Subaru Team

March 18, 2022

It took two months to get a title, didn't tell me that they only had one key and no keyless entry code until after I paid for the vehicle,($400 for key and re-code). I had the correct size tires installed More

by j
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Jameson
Mar 22, 2022 -

Ramsey Subaru of Des Moines responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. - The Lithia Ramsey Subaru Team

Mar 23, 2022 -

j responded

I'm not sure how you are going to rectify this. It is disheartening that the only way to get a response after calling, texts and emails is to tell the world of such behavior. The only person that has been apologetic is the person that finally got a duplicate title for the vehicle.

March 16, 2022

Paul is amazing - full knowledge of the Forester we purchased. Excellent job keeping us appraised of where in the process the car was located (had to be ordered due to supply chain issues. Rick in fi More

by lwlsn54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Mar 21, 2022 -

Ramsey Subaru of Des Moines responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Lithia Ramsey Subaru Team

March 05, 2022

Subaru Ramsey went beyond our expectations! From the salesman Travis Jameson to Dennis in the finance department, it was a great experience & we drove away with a beautiful Ascent in just 4 we More

by Bandlschult6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Travis Jameson
Mar 05, 2022 -

Bandlschult6 responded

Thank you Ramsey Subaru for a great experience!⭐️⭐️⭐️⭐️⭐️

Mar 05, 2022 -

Bandlschult6 responded

We will recommend you to friends & family!

March 05, 2022

Excellent customer service and friendly. Definitely recommend and we will buy here again. Thanks to Paul for all your help. More

by chefs1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Mar 09, 2022 -

Ramsey Subaru of Des Moines responded

We cannot thank you enough for your wonderful review of Lithia Ramsey Subaru and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Lithia Ramsey Subaru Team

February 07, 2022

Jeremy was great to work with and very knowledgeable and helped me set up my CX-5. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Medeiros
Feb 10, 2022 -

Ramsey Subaru of Des Moines responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Lithia Ramsey Subaru Team

January 29, 2022

Our experience was excellent dealing with Paul and our luck with the low inventory help too. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Feb 02, 2022 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Lithia Ramsey Subaru Team

January 29, 2022

Travis was great to work with! Highly recommend Ramsey Subaru! We love the 2022 Subaru Ascent we purchased! More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Jameson
Feb 02, 2022 -

Ramsey Subaru of Des Moines responded

We cannot thank you enough for your wonderful review of Lithia Ramsey Subaru and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Lithia Ramsey Subaru Team

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