Ramsey Subaru of Des Moines
Urbandale, IA
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Great deals in a low pressure environment. Matt was exceptional. His approach was to provide information about the vehicles which, by way of their features, actually sell themselves. We felt Matt was exceptional. His approach was to provide information about the vehicles which, by way of their features, actually sell themselves. We felt that all members of the dealership worked hard to earn our business, were very flexible and exceeded our expectations. This is the best car buying experience we have ever had. More
First-Rate Experience Dylan had the vehicle I'd called on cleaned and ready to go at the time we agreed. After negotiating and finishing the deal with Kim in finance, The Dylan had the vehicle I'd called on cleaned and ready to go at the time we agreed. After negotiating and finishing the deal with Kim in finance, The 2015 Outback was fueled and detailed again, a real pleasant experience. Zero stress. More
No pressure sales They let me take my time to figure out what I wanted and then worked to get the perfect car for my wants and needs. Professional, knowledgable & frien They let me take my time to figure out what I wanted and then worked to get the perfect car for my wants and needs. Professional, knowledgable & friendly. More
Always friendly and helpful! All of the staff I have ever encountered have been super friendly and helpful. They always come and explain what needs to be worked on or done with my All of the staff I have ever encountered have been super friendly and helpful. They always come and explain what needs to be worked on or done with my car in language I can understand without making me feel like they're talking down to me. I've also appreciated the waiting areas for both adults and kids. Super clean and very welcoming! More
Great service once again! During this time of the pandemic, staff were mindful to use social distancing but still pleasant to customers. My service was complete and did not ta During this time of the pandemic, staff were mindful to use social distancing but still pleasant to customers. My service was complete and did not take a long time. The cashiers are always friendly too. More
Ramsey is a throwback to auto dealerships of old — where service is reliable, everyone is professional, and the customer is always made to feel “Number One.” service is reliable, everyone is professional, and the customer is always made to feel “Number One.” More
friendly and on schedule My car goes right in when I arrive. A service guy confirms my name and the work to be done, then advises approximate waiting time to expect . The wai My car goes right in when I arrive. A service guy confirms my name and the work to be done, then advises approximate waiting time to expect . The waiting area is always neat & clean, magazines and TV available for entertainment, plus choice of coffee or other drinks available and wonderful snacks while you wait. It's a relaxing time that I look forward to. More
I had the Bestest Experience Ever purchasing my "Goldie" RAV 4 ! Dejah H & Phil J we're Top Notch in Every aspect! Kindest Regards, Jeannie McEwen RAV 4 ! Dejah H & Phil J we're Top Notch in Every aspect! Kindest Regards, Jeannie McEwen More
The service work was good but they called saying I needed brakes and tires right away and recommended that o do that. It was not true that they needed done immediately. I dont appreciate upselling on produ brakes and tires right away and recommended that o do that. It was not true that they needed done immediately. I dont appreciate upselling on products when simply saying those needed replaced on the next few months would h as very been more honest. Shame on the service department. More