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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,528 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,528 reviews

May 04, 2020

service of car they were on time and had it done in a short time. they also had a free wash. Went over all parts of service and answered all questions. More

by alvinozinga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Barber
May 04, 2020

Excellent service Quick, thorough service. As been my experience, Ramsey has excellent customer service. They listened to my concerns, did not try to up sell, and comp More

by Zippy's Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker , Dave Davis
May 04, 2020

Problem Resolved Have dealt with Ramseys since 2013 and have always been satisfied with the service department. This time was satisfactory, although a new special bat More

by fskruse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
May 04, 2020

Fast response to service issues Curt, Thanks for your incredibly helpful information on resetting my window controls. I love my Outback and after 2 years there’s always more to learn More

by kmcgreg308
Customer Service
Recommend Dealer
Yes
Employees Worked With
Curt Barber
May 03, 2020

I came in on a Saturday at 12:50pm for an express service oil change. I was unsure when it closed (1pm!). But they got me in because I have a newer model. They could have easily said no, which I was prepar More

by Cindy
Recommend Dealer
Yes
Employees Worked With
Dennis Parker , Curt Barber
May 03, 2020

I had a good experience with Ramsey because they gave excellent customer service. I feel that we are in good hands with the kind of service they provide. More

by luv_628
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Shiv Patel, Jerry Vansickel
May 02, 2020

One Excellent Experiences on Shopping New Cars We were very happy to have Mitch Williams help us to purchase Sport Forester on April 29, 2020. This is the 2nd Forester we have purchased. The first More

by Michael Chyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
May 01, 2020

We have purchased a car before from Ramsey so knew we would be treated well. We felt comfortable how they wore masks with Corona virus. More

by sj57fort
Recommend Dealer
Yes
Employees Worked With
Brian in sales department, Tim Jennings, Phil Johnson
May 01, 2020

Very helpful and professional! Appreciated assistance with the lost title and also the time and patience with the computer system. Both individuals are “people” oriented More

by rariddle1
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Phil Johnson, Pat Klinefelter
May 01, 2020

Not a good time to be out. Was totally terrified. What can I say ,,, Got my replacement air bag. Long overdue on my part. Have no idea what else was done or suggested work to be done. Hopefully I will fin More

by jksande70
Recommend Dealer
No
Employees Worked With
Don’t know names , Kim Freeborn, Dennis Parker
Jun 17, 2020 -

Ramsey Subaru of Des Moines responded

We truly understand your concerns with everything going on right now. Let me ask Have you found your repair order to review? if not if you could either give me your name or the last 6 of the vin of your car I will look it up and let you know what else if anything other than the Air Bag recall was done. Thank you for the business! Tim Jennings General Sales Manager Ramsey Auto Center

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