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Ramsey Mazda

Ramsey, NJ

4.9
2,292 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

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2,292 Reviews of Ramsey Mazda

March 30, 2021

I appreciate being greeted right away even though I arrived about 20 minutes before my scheduled appointment. Had I known about the construction noise I might have decided not to wait, but Marc escort More

by Jkeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Apr 05, 2021 -

Ramsey Mazda responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

March 30, 2021

Always polite and friendly in their customer service efforts! The staff is customer focused trying to save us a bit of money versus Wayne Mazda where they seem to only want to add work from more revenu More

by DaveK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Apr 05, 2021 -

Ramsey Mazda responded

Thank you for sharing this with us, we appreciate your loyalty, and the kind review!

March 30, 2021

Working with Eric Taylor was GREAT!!! Kept me well informed on all aspects of sale. Treated me with lots of patience and responded quickly to all texts More

by JAYJANSARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau, Eric Taylor
Apr 05, 2021 -

Ramsey Mazda responded

We're so happy to see reviews like this, thank you for sharing!

March 30, 2021

Basically, I was called a liar because you guys can't get your act together. You've lost what would have been a good customer. More

by mhann324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Sabini, Mike Abreu
Mar 31, 2021 -

Ramsey Mazda responded

We're sorry to see that you feel this way. If you'd like to let us know exactly what happened, please reach out to Alison at alamazza@ramseycars.com so we can investigate your experience more thoroughly. Thank you.

March 29, 2021

Service was fast and very good. My car had a plastic replaced, which was complimentary by the dealer, and the result was amazing! I am so glad my car feels like brand new again. More

by JULIANML46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Apr 05, 2021 -

Ramsey Mazda responded

Thank you for the great comments, we're glad to see you had a positive experience!

March 29, 2021

Very friendly and thorough in their explanation of services offered. Relatively fast service, clean waiting area while building is being renovated. Appreciate their time, thanks! More

by LL5648
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Henry, Marc Debenedetto, Todd Stack, Krystal Gebbia
Apr 05, 2021 -

Ramsey Mazda responded

Thank you for taking the time to rate us! If there's anything we can do to improve your experience in the future, don't hesitate to let us know.

March 28, 2021

I am going into my 3rd lease with Mazda and I went to Ramsey Mazda after having a terrible experience at Wayne Mazda (Price gouging, zero customer appreciation ~ this would have been my 3rd lease with Wa More

by Dre116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Jacobson, Donovan Lau
Mar 29, 2021 -

Ramsey Mazda responded

We're happy to see that you had the type of experience that we strive to provide! Thank you for giving us the chance to earn your business - we look forward to seeing you again!

March 27, 2021

My husband and I have been Ramsey Mazda customers for years So naturally we went back to purchase our latest car, a 2021 Mazda CX-5. Rocky and Donovan couldn't have been more helpful and throughout the w More

by theleberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rockstone Dunn, Donovan Lau
Mar 29, 2021 -

Ramsey Mazda responded

Thank you for sharing this with us, we appreciate your loyalty, and the kind review!

March 27, 2021

Todd was exceptional, professional and knowledgeable of the work that was needed for my car. I highly recommend any one that want their car running at tip top shape. Mazda of Ramsay is the place! More

by ALAVIGAT117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Mar 29, 2021 -

Ramsey Mazda responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

March 26, 2021

Service was great. Drove right in at appointed time, Mark was available immediately, completed paperwork and drove out in loaner car in less than 10 minutes. Couldn’t get more efficient! More

by KMGRIFFIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Mar 29, 2021 -

Ramsey Mazda responded

We're very happy to see you had a great experience with our Service Department, thank you for sharing!

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