Ramsey Mazda
Ramsey, NJ
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2,292 Reviews of Ramsey Mazda
I appreciate being greeted right away even though I arrived about 20 minutes before my scheduled appointment. Had I known about the construction noise I might have decided not to wait, but Marc escort arrived about 20 minutes before my scheduled appointment. Had I known about the construction noise I might have decided not to wait, but Marc escorted me to a section that wasn’t quite as noisy. As a result I was able to be productive while I waited and the noise level was tolerable. Excellent service! More
Always polite and friendly in their customer service efforts! The staff is customer focused trying to save us a bit of money versus Wayne Mazda where they seem to only want to add work from more revenu efforts! The staff is customer focused trying to save us a bit of money versus Wayne Mazda where they seem to only want to add work from more revenue. More
Working with Eric Taylor was GREAT!!! Kept me well informed on all aspects of sale. Treated me with lots of patience and responded quickly to all texts informed on all aspects of sale. Treated me with lots of patience and responded quickly to all texts More
Service was fast and very good. My car had a plastic replaced, which was complimentary by the dealer, and the result was amazing! I am so glad my car feels like brand new again. replaced, which was complimentary by the dealer, and the result was amazing! I am so glad my car feels like brand new again. More
Very friendly and thorough in their explanation of services offered. Relatively fast service, clean waiting area while building is being renovated. Appreciate their time, thanks! services offered. Relatively fast service, clean waiting area while building is being renovated. Appreciate their time, thanks! More
I am going into my 3rd lease with Mazda and I went to Ramsey Mazda after having a terrible experience at Wayne Mazda (Price gouging, zero customer appreciation ~ this would have been my 3rd lease with Wa Ramsey Mazda after having a terrible experience at Wayne Mazda (Price gouging, zero customer appreciation ~ this would have been my 3rd lease with Wayne and it didn't make a difference. They spoke down to me, were condescending when I would contradict things they would say and also lied to me when I asked about a specific vehicle). I was referred to Victor after telling a family member about my experience. I spoke to Victor the next day, explaining what I was looking for and he set an appointment up to meet with me the following day. Victor took the time to listen to what I wanted, showed me different vehicles, as I was deciding between going from a sedan into an SUV. He explained the differences, the similarities and didn't try to push me into the most expensive vehicle they have. He ran numbers on the different trim levels for me, letting me make my own decision in regards to what I was comfortable with in terms of money down and monthly payments. He was extremely patient and kind and spoke to me as a real person, unlike my experience at Wayne Mazda. Working with Victor saved me THOUSANDS of dollars in comparison to what Wayne had quoted me and also saved me money on my monthly lease payments. I left Ramsey Mazda that same day with the vehicle that I had wanted. Victor took the time to set up all of the features, explain everything and link the vehicle to the MyMazda app that I use. I have no problem driving to Ramsey from Wayne ~ the experience I had at Ramsey Mazda and with Victor is one of the best car shopping experiences I have ever had. I will continue to go to Ramsey Mazda and give them my business from this point on. More
My husband and I have been Ramsey Mazda customers for years So naturally we went back to purchase our latest car, a 2021 Mazda CX-5. Rocky and Donovan couldn't have been more helpful and throughout the w years So naturally we went back to purchase our latest car, a 2021 Mazda CX-5. Rocky and Donovan couldn't have been more helpful and throughout the whole process which went very smoothly. We never once felt like we were being pushed into anything. We are big fans of Mazda and know that these cars could pretty much sell themselves these days, but the customer service and personal attention from all the Ramsey Mazda staff is top-notch! It's hard not to feel like you're part of the 'Ramsey Mazda family'. More
Todd was exceptional, professional and knowledgeable of the work that was needed for my car. I highly recommend any one that want their car running at tip top shape. Mazda of Ramsay is the place! the work that was needed for my car. I highly recommend any one that want their car running at tip top shape. Mazda of Ramsay is the place! More
Service was great. Drove right in at appointed time, Mark was available immediately, completed paperwork and drove out in loaner car in less than 10 minutes. Couldn’t get more efficient! was available immediately, completed paperwork and drove out in loaner car in less than 10 minutes. Couldn’t get more efficient! More