Back

Ramsey Mazda

Ramsey, NJ

4.9
2,315 Reviews

436 Rt. 17 North

Ramsey, NJ

07446

Directions

By Type

2,315 Reviews of Ramsey Mazda

April 14, 2021

Todd is always very helpful, friendly and accommodating. He really knows and cares about his customers ! Everything is always explained well and all issues are taken care of ! Orlando is one of their best m More

by luanne223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Apr 15, 2021 -

Ramsey Mazda responded

Thank you for sharing, we're glad you had a great experience with our Service team!

April 14, 2021

Weren’t able to do anything or even acknowledge the problem that I had. Also seemed like they were insinuating that the problem didn’t exist.. Not what I’d like to see from a brand new car and as a More

by Zack.kamm
Recommend Dealer
No
Employees Worked With
Marc Debenedetto
Apr 15, 2021 -

Ramsey Mazda responded

We're very sorry to see that you had a negative experience with our Service Department! We unfortunately can't diagnose or repair something that's not occurring when we inspect the vehicle, but we'd be happy to take another look if you would like us to recheck. Please contact our service team for further assistance with this. Thank you!

April 13, 2021

Great experience all around. I knew the cars I wanted to see and they were ready when I arrived. While I have had issues with other dealers playing a bait and switch game, both Justin and Donovan were strai More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Lau, Justin Arce
Apr 14, 2021 -

Ramsey Mazda responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

April 13, 2021

Ramsey Mazda solved a problem for me and explained what was going on the whole time. Much appreciated Ramsey Mazda team. I’ll see you soon. More

by RRODDA
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Apr 13, 2021 -

Ramsey Mazda responded

We're happy that our service team was able to help, thank you for sharing!

April 13, 2021

Mark was great, efficient and kept me up to speed throughout the process he explained what was wrong and hoe they would fix it Great More

by david.dunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Debenedetto
Apr 13, 2021 -

Ramsey Mazda responded

Thank you for sharing your service experience with us, we're glad it was a great one!

April 13, 2021

Ramsey Mazda in NJ has a great Service Department. They are friendly and accommodating. When I would recommend Ramsey Mazda. Thank You All Fir The Great Work You Do. More

by JulieG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Henry, Marc Debenedetto, Todd Stack, Krystal Gebbia
Apr 14, 2021 -

Ramsey Mazda responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

April 12, 2021

Todd Stack in the Service Dept. is skilled, friendly and great to work with, explained everything to me and saved me money for the service. More

by ingphilip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Apr 13, 2021 -

Ramsey Mazda responded

Thank you for sharing your service experience with us, we're glad it was a great one!

April 12, 2021

The service experience was excellent. I was received cordially and promptly, and the service was completed thoroughly and in a timely manner. I was very satisfied. More

by ROBERTSCRIVANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Stack
Apr 13, 2021 -

Ramsey Mazda responded

Thank you for the great comments, we're glad to see you had a positive experience!

April 12, 2021

I did not feel I was dealt with honestly after I signed the sales contract and I could not get a return call after I drove away. More

by Happy customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rockstone Dunn, Adonis Antonick
Apr 13, 2021 -

Ramsey Mazda responded

We're very sorry to see that you feel this way after buying from us! If you have any questions, please reach out to your sales consultant or our General Manager, Jim Sabini, for answers. We are here to help! 888-337-4176

April 10, 2021

Great customer service! And fast! Rocky my sales associate is amazing! Also service department employees are super down to earth! Especially Krystal and MaryAnne. Definitely recommend! More

by Daphnevictoria3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rockstone Dunn, Krystal Gebbia
Apr 13, 2021 -

Ramsey Mazda responded

Thank you for sharing, we're glad you had a great experience with our Service team!

...
42
...