
Ramsey Mazda
Ramsey, NJ
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2,314 Reviews of Ramsey Mazda
Ease of purchase Just want to shout out kudos to Mike DePaolo and Dominick Lau for ease of purchase and a pleasure to work out a fair deal with these two gentlemen. M Just want to shout out kudos to Mike DePaolo and Dominick Lau for ease of purchase and a pleasure to work out a fair deal with these two gentlemen. Mike's knowledge of his product is uncanny and Dominick well versed and professional. We enjoyed our experience and would recommend to look to Ramsey Mazda first if you are intending to buy a Mazda. Great product, perhaps a little less in price than Toyota or Honda, and people who care about servicing a client. More
Excellent Experience Willy Elkamarry has been a wonderful person to work with. He is patient, knowledgeable and remains enthusiastic while taking my calls regarding techn Willy Elkamarry has been a wonderful person to work with. He is patient, knowledgeable and remains enthusiastic while taking my calls regarding technical questions, as I familiarize myself with the car. Donovan clearly explained the gaps and benefits of supplemental insurance on my leased vehicle. The dealership itself is a pleasure to be in. More
12/31/15 Mazda 3 Went in to test drive a 2016 Mazda 3 and a few hours later I drove it home! Glenn is a fabulous no pressure salesperson. Made the process so easy an Went in to test drive a 2016 Mazda 3 and a few hours later I drove it home! Glenn is a fabulous no pressure salesperson. Made the process so easy and did not try to sell me something I did not need or want. Donovan made the financial end of it quick and did not stick fee's and such in our agreement. What he told us is what we paid. This is the second car we bought at this dealership. I HIGHLY recommend Ramsey Mazda!! Sandra F. More
Wondeful Salesman - Ask for Willy! I came into buy my son a certified pre-own Mazda 6 i touring. I had requested Willy from reading reviews. I was more than pleased with Willy as he was I came into buy my son a certified pre-own Mazda 6 i touring. I had requested Willy from reading reviews. I was more than pleased with Willy as he was courteous, kind and genuinely wanted to make our experience one to remember. From the time I test drove the car to the time I drove it home, Willy was a pleasure to deal with. Willy made the purchase as smooth as possible with no pressure and treated my husband and I with respect. He even followed up to see how our son liked his new car as it was a surprise gift! More
Willy!!!! Willy came in on his day off. He was personable, knowledgeable, and kind. Had a great experience!! He even called me after the sale to wish me a Happ Willy came in on his day off. He was personable, knowledgeable, and kind. Had a great experience!! He even called me after the sale to wish me a Happy Birthday! More
Willy makes this dealership the best !!! I came into buy my son his first car he wanted a mazda 3 . I was so shocked at how kind courteous and fast this experience was. Willy is the best pers I came into buy my son his first car he wanted a mazda 3 . I was so shocked at how kind courteous and fast this experience was. Willy is the best person to deal with he works with you and is not a cheat. Car salesman tend to be slick but not this wonderful gentleman . He treated me , my husband and son with respect and kindness. He explained the car before taking my check. I think I will be back to get a mazda from him when my Prius passes on. We then went on to financing and the experience was quick and through. Mr Lau was equally kind and competant . This is a great team but Willy is the man to deal with. More
Spectacular Salesman - Ask for Willy! I'm so grateful to have met with Willy and really appreciated his assistance in purchasing my new car. He explained everything that was offered and ta I'm so grateful to have met with Willy and really appreciated his assistance in purchasing my new car. He explained everything that was offered and tailored the visit to my specific needs. He went above and beyond to make sure I drove off with the perfect car for me (and I did - my Mazda CX-3), and I was beyond impressed with his caring nature, professionalism and respectful manner. However, my experience with the financial department was different. Key points regarding insurance were not explained to me, even after asking for more detail. I was told one thing before the purchase, and another thing after. I expressed my concern and I was literally shrugged off with no explanation, leaving the impression that the deal was done at it was my problem now... including a higher bill. Even though the last part of my experience was distasteful, I still give a 4 star rating because my experience with Willy far outshone any negativity that I experienced. The financial department could learn a lot about customer service from Willy. More
Professional treatment affirmed choice to buy a Mazda. From time I stepped into the showroom to the time I drove away with my new CX-5 I was happy that came to Ramsey Mazda to buy my new car. I did not fee From time I stepped into the showroom to the time I drove away with my new CX-5 I was happy that came to Ramsey Mazda to buy my new car. I did not feel pressured into buying something I wasn't interested in, since I was fairly certain I would be buying this car and I feel I got the really fair price. Willy Elkammary is a great salesperson to work with, because he listened to me and made sure I understood what I was getting or not getting, and Donovan Lau was so thorough with making sure all was in order. Without hesitation, I would recommend this dealership and these employees. More
Such a smooth experience I thought I was on a cruise! As this trek started for a new car I went Back to the dealer where I bought the Mazda i was currently driving/going to trade in to see Willy Elkammar As this trek started for a new car I went Back to the dealer where I bought the Mazda i was currently driving/going to trade in to see Willy Elkammary and was informed he was no longer there, as a courtesy i still looked around the dealer and listened to what they had to say but felt the need to look further. After getting nowhere with another Mazda dealer (or 2) which surprised me by being a prior Mazda owner 2 times over I started to look at other brands of cars. I happened to be driving on RT 17 North and caught/remembered there was a Mazda dealer in Ramsey en route to where I needed to be so I pulled in for a real quick look thru. The receptionist asked me my name as I said my last name - Willy came around the corner because he recognized my name. I am an experienced sales person and I do not like the back and forth with price haggling in car buying. Here is how simple this was - because of Willy I traded in a 2011 Mazda 3 isport (6 speed) and said what $$$ amount I was also going to be putting down on a 2016 CX5 grand touring and said the dollar amount I wanted the monthly payment, ( i finance) that was it. I got top dollar for my trade in - (way more than the others wanted to give which kept extra dollars in my bank account which is a first for me on a trade in.) Done - that simple, no back and forth at all. Just like the last car that I bought thru Willy at his prior dealer. Also honorable mention to Business Manager Joe Guadalupe - he took care of the final paperwork, no pressure to get anything extra with warranty coverage and did a true financial breakdown of everything and much to Willy's word, the payment was exactly what I said - no games. If you're getting an upper end Mazda with the larger wheels, tires etc get the tire/wheel protection package. (this comes from my neighbor/good friend who owns one of the top garages in Bergen County) if you use it once in the 5 years it's will pay for itself many times over. Go to Ramsey - go see Willy and it will be the most painless car buying experience you've ever had. More
VINNY'S REVIEW I had one of the best experiences when I leased my new vehicle from Ramsey Mazda. Brian Wallin was a perfect gentleman who made me feel very comfortab I had one of the best experiences when I leased my new vehicle from Ramsey Mazda. Brian Wallin was a perfect gentleman who made me feel very comfortable over the phone before I even went to the dealership. When I arrived Brian turned me over to Willy Elkammary who was a great person to deal with. Brian, Willy and I finished the deal in a very short time and it was all nice and easy. I tried to make a deal in the Mazda of Lodi dealership and didnt get any of the great treatment I got in Ramsey, so I am so glad I went to this dealership and I will probably lease another vehicle for my wife this month all because of the way I was treated. I finalized the paperwork with Donovan Lau who was another person who was nice to work with. More