
Ramsey INFINITI
Ramsey, NJ
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Excellent Great service and great manners very happy with the loaner he gave me . Matter fact I might consider trading it in for the 1020 qx80 Great service and great manners very happy with the loaner he gave me . Matter fact I might consider trading it in for the 1020 qx80 More
Service needs Called for service. Appointment made w ease in just a few days. Loaner provided during the time of the service visit. Pleasant experience. Will return Called for service. Appointment made w ease in just a few days. Loaner provided during the time of the service visit. Pleasant experience. Will return. More
Very thorough analysis of mechanic issues with solutions. I went for my routine maintenance, knowing that I had addition mechanical issues. The mechanical & service staff were very thorough in identifying th I went for my routine maintenance, knowing that I had addition mechanical issues. The mechanical & service staff were very thorough in identifying the problems and proposing potential solutions. Everyone at Ramsey Infiniti works together to give the highest level of service to its customers. More
Professional Service I came in for an oil change and the dealerships service center had me in and out in an hour. My vehicle was checked for any issues that may have exist I came in for an oil change and the dealerships service center had me in and out in an hour. My vehicle was checked for any issues that may have existed with my car; nothing major found which was good seeing as how I pride myself in taking excellent care of my vehicle. More
Great experience. Nice rental Phil is awesome. They managed to fix the issue I had and gave me a great rental car to drive during the time my car was being worked on. Phil is awesome. They managed to fix the issue I had and gave me a great rental car to drive during the time my car was being worked on. More
First service Vehicle was not thoroughly reviewed with me. Car wash was very poor, appeared very rushed. It is the first time in 4 years of being with Infiniti that Vehicle was not thoroughly reviewed with me. Car wash was very poor, appeared very rushed. It is the first time in 4 years of being with Infiniti that I have experienced anything less than perfect service. When I enquired as to was the car even washed, I was told ‘yeah looks like they rushed it’ and that was it. More
Very simple, convenient and all around amazing Mike was extremely helpful. He was very responsive while we worked out the details of my lease. He worked hard to find the specific color I wanted. Al Mike was extremely helpful. He was very responsive while we worked out the details of my lease. He worked hard to find the specific color I wanted. Also he made the pick up of the car very simple- he had everything prepared. Excellent experience overal More
Mechanic not thorough. Ed Cruz excellent Service manager I dealt with was very professional and friendly and courteous. Explained everything and tried to be as accommodating as possible. Ho Service manager I dealt with was very professional and friendly and courteous. Explained everything and tried to be as accommodating as possible. However I did have to return 2 days later for the same problem. Not sure the mechanic was as thorough as he should have been. More
Pat Reuten, customer I I came for the installation of 4 new tires. Your dealership did not have the tires I wanted, and Steve was nice enough to get the tires for me. Always I came for the installation of 4 new tires. Your dealership did not have the tires I wanted, and Steve was nice enough to get the tires for me. Always fantastic service from Stephen Attardo! More
First time service I rate this dealership a 10; the manager was most impressive and totally professional with a sense of human kindness. James’ demeanor gave my husband I rate this dealership a 10; the manager was most impressive and totally professional with a sense of human kindness. James’ demeanor gave my husband and I total confidence that we were in good hands; staff was efficient and made us comfortable and was thorough. More