Ramsey INFINITI

Service Oil change, & a minor safety issue which was resolved,.. The new management is great !! We highly recommend them now, we have 2 infinity vehicles an Oil change, & a minor safety issue which was resolved,.. The new management is great !! We highly recommend them now, we have 2 infinity vehicles and are happy with their service thus far !! More

John Sofia Juliet was amazing. Very knowledgable. Felt like she was working to get me the best deal. I will recommend my family and friends to her. Juliet was amazing. Very knowledgable. Felt like she was working to get me the best deal. I will recommend my family and friends to her. More

Great CS Great customer service and speedy overall process. I was able to test the car and have questions answered that I asked about. Sales team was very know Great customer service and speedy overall process. I was able to test the car and have questions answered that I asked about. Sales team was very knowledgeable. More

They were very nice people and were very efficient. They gave me the best deal possible on the car I wanted without haggling. They gave me everything straight. What they said they would do they did with They gave me the best deal possible on the car I wanted without haggling. They gave me everything straight. What they said they would do they did without adding any extra fees. More

BOUGHT MY NEW TSX!!!! I loved how Maged was so helpful and Enrique assuring me that I was driving the TSX that same day. I GOT A NEW WHIP!!! I loved how Maged was so helpful and Enrique assuring me that I was driving the TSX that same day. I GOT A NEW WHIP!!! More

General manager thumbs down Everyone else very professional and nice, general manager should learn a few things about customer service. He was such a bad reflection of the dealer Everyone else very professional and nice, general manager should learn a few things about customer service. He was such a bad reflection of the dealership. More

They took care of me Englewood infiniti unexpectedly close n ramsey took me on a sat without appointmentfor my service. Thanks for doing it under two hours. My only ba Englewood infiniti unexpectedly close n ramsey took me on a sat without appointmentfor my service. Thanks for doing it under two hours. My only bad experience was that wheb i called to make an appointment the person i spoke was not informative about what servuce i needed. But the rep who saw me that day made up for it. More

Service Everything went smoothly. The car was serviced quickly, even though the team was very busy that day. All the accommodations in the waiting room were g Everything went smoothly. The car was serviced quickly, even though the team was very busy that day. All the accommodations in the waiting room were greatly appreciated and comfortable. More

Efficient, courteous and price conscious! Excellent across the board. I continue to come back ! I WOULD highly recommend your enterprise to family and friends because the outcome can Isco alwa Excellent across the board. I continue to come back ! I WOULD highly recommend your enterprise to family and friends because the outcome can Isco always great! More

Disappointed Made appt for 7:30am. Dropped car off night before. Called for status at 1pm. Never got a call back. Called again at 6:30pm. Car hadn’t been looked at Made appt for 7:30am. Dropped car off night before. Called for status at 1pm. Never got a call back. Called again at 6:30pm. Car hadn’t been looked at. Went next morning to pick up car because we needed it. There was barely an apology. There was no attempt to compensate the inconvenience. The excuse was that another location closed and they were overwhelmed. That’s fine but a call would’ve been appreciated as a heads up. The resolution was “if you want to bring back the car again we can try and squeeze you in”. Huh? I had an appointment and the car hadn’t been looked at at all and you want me to bring the car back in hopes that you can squeeze me in? Poor customer service period. We have been going here for years and it’s unfortunate, especially since we have 2 infiniti’s More