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Ramsey INFINITI

Ramsey, NJ

4.5
1,630 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,630 reviews

August 26, 2019

Awesome experience I visited the Ramsey INFINITI to do the regular service of my INFINITI QX50. The associates were very helpful. I always had a great experience coming More

by RITWICKTOYOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McNally, Edwin Cruz, Phil Occhino
Aug 30, 2019 -

Ramsey INFINITI responded

Thanks very much!

August 24, 2019

Sales Great service by Willy this is the 4th car we leased from him he is like a family member Ramsey always gives great service thank you More

by JEFF10447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Ryksen
Aug 30, 2019 -

Ramsey INFINITI responded

Thank you! We look forward to seeing you again!

August 22, 2019

Great Service Our sales person Danny was very professional and attentive to every detail, he worked with us and got us a good deal. Overall very happy with the bran More

by RICHIFX35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Granada
Aug 30, 2019 -

Ramsey INFINITI responded

Thank you!

August 21, 2019

Excellent service Appointment was made in a timely manner. I was given an excellent new, high end loaner car while my car was being serviced.The amount of work that my More

by DRHUPART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Aug 30, 2019 -

Ramsey INFINITI responded

Thanks very much for sharing!

August 20, 2019

Very good It was timely to the point and efficient It was very good and timely and very efficient representative explained everything in detail Very very sat More

by VLAD.BEGUN
Recommend Dealer
Yes
Employees Worked With
James McNally
Aug 30, 2019 -

Ramsey INFINITI responded

Thank you, we appreciate it!

August 19, 2019

Won’t take responsibility for anything My wheel fell off car while driving! After my car was towed to the dealership they instantly were trying to come up with reasons they shouldn’t be res More

by LYONS.TIMO443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James McNally
August 19, 2019

See below My car salesman was Dennis Lutz who was a pleasure to work with and made my car buying extremely easy. Would recommend him to friends and family ! More

by AMREY77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz
Sep 03, 2019 -

Ramsey INFINITI responded

Thanks very much!

August 16, 2019

excellent Juliet Kim was excellent as always. She kept me informed every step of the way. She informed that I would get the best deal and I did More

by morsemark1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet Kim
Aug 16, 2019 -

Ramsey INFINITI responded

Thank you for sharing!

August 13, 2019

Best Infiniti in nj Good team of work I’m recommend for My friend and family , the people and the reception help me with my car thank you so much More

by ERIK_YOEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McNally, Stefani Manning, Samantha Christen, Zoe Barnat, Marcin Radzieta
Aug 14, 2019 -

Ramsey INFINITI responded

Thank you!

August 13, 2019

Lies and deceit Phil persuaded me to get the loaner over the rental then charge me $50 more than the cost of the rental. Shady practices I wouldn't recommend anyone u More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Occhino
Aug 15, 2019 -

Ramsey INFINITI responded

Hello, the repairs to your vehicle were done free of charge (warranty). The reason there was a charge for the loaner was that your vehicle was completed and you were contacted on 8/7 to pick it up. The loaner was not returned until 8/12. We left messages by phone and text to see when loaner would be returned. You signed the loaner agreement that states the loaner car has to be returned within 24 hours of the vehicle being complete or you will be charged $75 day. We tried to help you and only charged for two days ($150) instead of the 4 days that should have been charged. There were no lies and deceit. If you require any further clarification on this, please contact me directly. Thank you- Phil Occhino, Service Consultant

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