Ramsey INFINITI

Super friendly and fast service. Eddie was always willing to help and always there for the customer. Very satisfied with the service and willing to go there again for the service. T Eddie was always willing to help and always there for the customer. Very satisfied with the service and willing to go there again for the service. Thanks. More

Very frustrating experience Very little assistance from service rep. 3 hr wait time from a tow into dealership. Appeared to be disorganized and required our continuous inquiries Very little assistance from service rep. 3 hr wait time from a tow into dealership. Appeared to be disorganized and required our continuous inquiries as to the status. We needed to seek manager assistance to obtain results. More

Mike’s Car Excellent overall experience...service was quick and I was provided with all pertinent information. I think your pricing is too high and would discour Excellent overall experience...service was quick and I was provided with all pertinent information. I think your pricing is too high and would discourage me from using you for a lot of routine service, even though I would like to. More

Excellent Customer Service They genuinely showed their commitment to make sure the customer was pleased from the first hello, "how can I help you" until thank and goodbye They genuinely showed their commitment to make sure the customer was pleased from the first hello, "how can I help you" until thank and goodbye More

My experience with my daughter's G37 2011 Ramsey has your back. My daughter's car needed an ECM. It was installed before she went off to college. But when she got there the push start problem Ramsey has your back. My daughter's car needed an ECM. It was installed before she went off to college. But when she got there the push start problem was still there. We had the car towed 30 miles to another dealership in Ellicott City MD. The car was in that shop for one month when the tech finally found the problem. Given the loss of use and the cost of the repair Ramsey agreed to pay for the repairs and the towing. Incredible. No other dealership would have agreed to have our backs like Ramsey. Work with Phil Occhino the service manager and you will be in good hands. More

Amazing! The staff here is amazing! Phil helped me out - he was kind, courteous, and always in touch. I enjoy coming to this dealership as it is always a stres The staff here is amazing! Phil helped me out - he was kind, courteous, and always in touch. I enjoy coming to this dealership as it is always a stress free experience. More

Great people, great service. Really enjoyed my experience there recently especially in comparison to the other Infiniti dealerships I’ve been to. Dealing with Damien was great, hi Really enjoyed my experience there recently especially in comparison to the other Infiniti dealerships I’ve been to. Dealing with Damien was great, his manager Sam was an absolute professional and extremely friendly, helpful, and knowledgeable. All in all it was a terrific experience, oh and I got myself a great deal on a great car. More

Great experience buying a new QX80 Great staff. Knowledgeable. They had everything ready for me. Car was in front looking beautiful, Detailed and full of gas. Would highly recommend a Great staff. Knowledgeable. They had everything ready for me. Car was in front looking beautiful, Detailed and full of gas. Would highly recommend anyone looking for Infiniti. More

Infinity qx60 I really had a great experience. The sale man was really nice and explained everything about the car. Also the finance personal took his time to expla I really had a great experience. The sale man was really nice and explained everything about the car. Also the finance personal took his time to explain all the options I could consider. Overall, I had a great experience. More

Best dealership experience ever! Went to several dealerships this past Saturday. Infiniti of Ramsey was my final stop and I walked in thinking my all day car buying attempt was a bust Went to several dealerships this past Saturday. Infiniti of Ramsey was my final stop and I walked in thinking my all day car buying attempt was a bust. But was I wrong! The manager Sam, salesman Eric, and the financial person(sorry forget his name) made my experience absolutely amazing. They even gave me some of their pizza as I was absolutely starving. I almost rarely write a review on anything but I felt I had to after this experience. The whole process was very easy and honest. Keep up the great work! Can’t wait to come back after this lease is up! More