Ramsey INFINITI

A Very Pleasant Experience My salesman Maged Asaad was very knowledgeable, honest, and willing to help. All characteristics that are valuable and important. Very professional, My salesman Maged Asaad was very knowledgeable, honest, and willing to help. All characteristics that are valuable and important. Very professional, yet friendly. Highly recommend More

Oil change only with maintenance check I was told my car would be washed and vacuumed after yet it was not done. When the guy pulled it around and thanked me to send me on my way I looked I was told my car would be washed and vacuumed after yet it was not done. When the guy pulled it around and thanked me to send me on my way I looked in car and it was not vacuumed at all. My dad who was with me said it wasn’t washed either because he saw bird droppings still on it. I pointed this out and he made a comment about how the car arrived late to the shop. I was 8 minutes late due to traffic on 17. I had to come from Leonia where Infiniti went out of business. I didn’t like how he told me one thing in beginning and because it took so long and maybe they forgot or wanted to wrap up for day, then says another thing at end. He did end up taking it back for the service to do the wash. More

Great customer service! Thank you! Purchased my vehicle last year from Ramsey Infiniti and continue to get my vehicle serviced. Phil always goes above and beyond to be accommodating. Th Purchased my vehicle last year from Ramsey Infiniti and continue to get my vehicle serviced. Phil always goes above and beyond to be accommodating. The service staff is very helpful and collectively work hard for the customer!! I appreciate them being mindful of working professionals with limited time! Thank you Phil!! More

Great experience Great service , had the situation fixed and resolved quickly. Would definitely recommend them again, wil also be coming back again for future service Great service , had the situation fixed and resolved quickly. Would definitely recommend them again, wil also be coming back again for future service as well. More

Awesome Accord Although the front of dealership is under construction, the sales department in the back is clean and inviting. The staff is friendly and welcoming. A Although the front of dealership is under construction, the sales department in the back is clean and inviting. The staff is friendly and welcoming. A pleasurable buying experience. More

Check engine Took a bit longer than expected , but loaner was provided. No charge. However, suggestions for other service were provided and I found the quote t Took a bit longer than expected , but loaner was provided. No charge. However, suggestions for other service were provided and I found the quote to be exorbitant. This was not the first time to be the case. More

Great service Purchased a used certified Q50 and Damion was an amazing sales rep. Made us feel comfortable and got us the best deal we could get. Purchased a used certified Q50 and Damion was an amazing sales rep. Made us feel comfortable and got us the best deal we could get. More

Tim was very helpful. the price of my part for repair was outrageous, but tim was able to work with me. And I was able to get a loaner while my part was on order. the price of my part for repair was outrageous, but tim was able to work with me. And I was able to get a loaner while my part was on order. More

I worked with Willy Ryksen a month ago when leasing my fully loaded, 7 passenger Q60! I love this car! This is my 6th consecutive lease with Infiniti. Willy could not have been more professional, accom fully loaded, 7 passenger Q60! I love this car! This is my 6th consecutive lease with Infiniti. Willy could not have been more professional, accommodating, kind, and I was overall given excellent customer service by him. Willy made sure I was kept comfortable by offering water and snacks for my granddaughter, while my paperwork was being done. When pick up time came my car was pristine inside and out. Willy took the time to go over all the features of the car as well as taking the liberty to schedule my first service appointment. Thank you again Willy for your kindness and most certainly your commitment to SUPERIOR customer service. My best, Julia M Litchock More

Excellent service . Knowledgeable. Really tries to help. Got service done in a timely matter. Easily to return car with service center. Car detail is a plus after ser . Knowledgeable. Really tries to help. Got service done in a timely matter. Easily to return car with service center. Car detail is a plus after service. More