
Ramsey INFINITI
Ramsey, NJ
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Friendly, fast service! I was in and out of there for routine maintenance within an hour, and they made me comfortable with both refreshments a nice comfortable couch and the I was in and out of there for routine maintenance within an hour, and they made me comfortable with both refreshments a nice comfortable couch and they kept me up-to-date every 15 minutes to give me the progress update! More
Excellent as usually Came for regular 10000 maintenance. Service took the promised 1 hour. Cozy waiting area, friendly staff, strong wifi, complementary coffee, everything Came for regular 10000 maintenance. Service took the promised 1 hour. Cozy waiting area, friendly staff, strong wifi, complementary coffee, everything is perfect as usually More
Quick and painless Everyone listened to my concerns and addressed them without difficulty. Answered all my questions and reassured me that he would be there for future Everyone listened to my concerns and addressed them without difficulty. Answered all my questions and reassured me that he would be there for future concerns More
Too long... Luke in service was really helpful, but getting a hold of him or anyone in service was really difficult. The length of time spent there to change 3 ti Luke in service was really helpful, but getting a hold of him or anyone in service was really difficult. The length of time spent there to change 3 tires was at least 4 hours. That’s too long..... More
Excellent service Tommy helped me when I had to bring in my car for repairs. He was nothing but understanding and helpful whenever I had questions. He made the experien Tommy helped me when I had to bring in my car for repairs. He was nothing but understanding and helpful whenever I had questions. He made the experience smooth and easy. More
Great experience Dennis Lutz was great as always. I always go back to him to lease or purchase my Infiniti’s he is professional straight forward and a pleasure to wo Dennis Lutz was great as always. I always go back to him to lease or purchase my Infiniti’s he is professional straight forward and a pleasure to work with Enrique Liranzo was great as well. Phil’s was great as well More
Good, fast service. I thought the service coordinator did a thorough job. Service took the time they said. Facility was comfortable. Car was washed and was able to lea I thought the service coordinator did a thorough job. Service took the time they said. Facility was comfortable. Car was washed and was able to leave in a timely fashion. The way things should go. More
Service Friendly and courteous service employees. Car was finished with service in an expeditious amount of time. I was provided with a loaner car. My car Friendly and courteous service employees. Car was finished with service in an expeditious amount of time. I was provided with a loaner car. My car was washed and inside vacuumed upon return to me. More
Wheel alignment The service advisor and receiving person when entering the dealership and the driver who drop me off we’re all very good people and helped and communi The service advisor and receiving person when entering the dealership and the driver who drop me off we’re all very good people and helped and communicated where they had to. I am not happy with the service perform by the mechanic. More
Oil change and tire rotation The service dept. last Wednesday was virtually empty with a few customers. No one came to me to check on my car while a new service person sat in his The service dept. last Wednesday was virtually empty with a few customers. No one came to me to check on my car while a new service person sat in his office. I enlisted one of the young women to check what the delay was. It was only after she asked why I had been waiting for over an hour, he finally came out of his cubicle to speak to me. This is my fourth Infiniti and I have never had to wait this long. Shame on him. More