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Ramsey INFINITI

Ramsey, NJ

Overview
Reviews
4.5
1,630 Reviews
Call Dealership (800) 852-8117
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535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,630 reviews

July 20, 2022

Had an issue with my QX60 and was about 4 months out of warranty, and Infiniti covered the cost. Great service! More

by mhodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Santos
Report | Print
Aug 26, 2022 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

July 18, 2022

Excellent in all aspects. The work is excellent as usual. The loner car was great. More

by Rkaralokian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Jul 19, 2022 -

Ramsey INFINITI responded

We're happy to see that you had a 5-star experience in our Service Center! Our team works hard to provide the excellent service you received. Thank you for taking the time to share your feedback!

July 11, 2022

Professional, courteous and timely. Didn’t try to upsell me or pressure me into anything. More

by PJM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Vall; Celyah Perez
Report | Print
Jul 13, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had the type of experience we strive to provide!

July 08, 2022

Ramsey Infiniti provides excellent service. I have bought 3 cars from them and the process was always seamless. The service department always takes good care of me. Jennifer went out of her More

by AHEYMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Valleau
Report | Print
Jul 11, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive service experience working with Jennifer!

Jul 11, 2022 -

AHEYMANN responded

You’re welcome. I look forward to working with her in the future.

July 07, 2022

Great service. Great Customer reps. They are very knowledgeable and helpful to make it a great and prompt experience. More

by Mcdonalddouglas78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Santos
Report | Print
Jul 08, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, our team works hard to provide the best service possible and we're glad to see you experienced that. We appreciate your business and look forward to seeing you again.

June 29, 2022

Ramsey Infiniti is an extremely excellent dealership in my opinion that is very customer helpful and always ready to assist their customers. More

by IChestnut@optonline.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer , luke Incognito
Report | Print
Jun 30, 2022 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate your loyalty-and the kind review!

June 29, 2022

I am very upset as I called the dealership multiple times yesterday to get an understanding of what was wrong with my air conditioner, each time I was told someone would call me back but no one ever did More

by IMCDUFFIE
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t know name
Report | Print
Jun 30, 2022 -

Ramsey INFINITI responded

We're very sorry to see that you had an experience like this with us. We appreciate you bringing it to our attention and assure you that the issues you encountered will be addressed with our staff appropriately.

June 29, 2022

The service department team has always been amazing and I'd gladly recommend them to any infinti owner. More

by itsdonvito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke Incognito, Nuno Santos
Report | Print
Jun 30, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, our team works hard to provide the best service possible and we're glad to see you experienced that. We appreciate your business and look forward to seeing you again.

June 23, 2022

Always a pleasure to get my service done at Ramsey infiniti. Very professional and accommodating. More

by Sajnoskak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, Nuno Santos
Report | Print
Jun 24, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, our team works hard to provide the best service possible and we're glad to see you experienced that. We appreciate your business and look forward to seeing you again.

June 16, 2022

Such an amazing dealership with a first class staff overall who just go above and beyond! More

by CYALOVITSER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Kevin Gilbertson, Jay Dichio, Talia Berardi, Dennis Lutz, luke Incognito, Nuno Santos
Report | Print
Jun 16, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had the type of experience we strive to provide!

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