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Ramsey INFINITI

Ramsey, NJ

4.5
1,627 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,627 reviews

September 10, 2022

My awful experience continues being an Infiniti customer. The ongoing issues that I continue to experience with my car coupled with the dealerships lack of resolving any issues correctly the first time hav More

by GG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
luke Incognito
Sep 12, 2022 -

Ramsey INFINITI responded

Thank you for taking the time to leave your feedback. We apologize that your service visit was not ideal and would like to learn more about your visit. We are unable to locate you in our system without your real name, and we would like to help. Please send an email to us at reviews@ramseycars.com with your contact info so that our Service Manager can reach out to you right away. We appreciate your business.

September 06, 2022

Very nice dealership, very nice consultant, he is explain all details about service. Service was done in a very short timeframe. Thank you More

by amrusfinance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember his name
Sep 07, 2022 -

Ramsey INFINITI responded

Thank you for sharing, we're glad to see that you had a great experience with our Service team!

August 31, 2022

Very professional , had a little problem early with the purchase but both the salesman and the general manager took care of the issue More

by Tony sericolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold parks
Aug 31, 2022 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

August 29, 2022

I thought the people I dealt with make me feel comfortable. I have leased 4 cars and now bought the car I was leasing. More

by Lee91sam
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Talia Berardi, Dennis Lutz
Aug 30, 2022 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate your loyalty-and the kind review!

August 26, 2022

As usual great service. Greeted immediately by Bilal and went inside to listen to music and read my book in the spacious surroundings. Car was ready in an hour after getting More

by Funnylady
Recommend Dealer
Yes
Employees Worked With
Bilal
Aug 26, 2022 -

Ramsey INFINITI responded

We're happy to see that you had a 5-star experience in our Service Center! Our team works hard to provide the excellent service you received. Thank you for taking the time to share your feedback!

August 11, 2022

Go see Harold for all of your Infiniti car needs. He is a knowledgeable salesman. He was also very pleasurable to deal with- always happy and no pressure to buy. The entire Team made me feel like fam More

by Jcolon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Parks
Aug 16, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive experience working with Harold!

August 02, 2022

Luke is the best manager, most professional and always customer attentive! He took me in as an emergency before a day trip because he cared about my safety and I got taken care of immediately. You can t More

by Eg.socky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke Incognito
Aug 03, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive experience working with Luke!

July 20, 2022

Had an issue with my QX60 and was about 4 months out of warranty, and Infiniti covered the cost. Great service! More

by mhodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nuno Santos
Aug 26, 2022 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

July 18, 2022

Excellent in all aspects. The work is excellent as usual. The loner car was great. More

by Rkaralokian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 19, 2022 -

Ramsey INFINITI responded

We're happy to see that you had a 5-star experience in our Service Center! Our team works hard to provide the excellent service you received. Thank you for taking the time to share your feedback!

July 11, 2022

Professional, courteous and timely. Didn’t try to upsell me or pressure me into anything. More

by PJM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Vall; Celyah Perez
Jul 13, 2022 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had the type of experience we strive to provide!

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