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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

May 23, 2020

The customer service was helpful and on time delivery.I The customer service was helpful and on time delivery. I like to say thank you for all service team members and Ramsey Infiniti Thank you! More

by Endale P.
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
May 27, 2020 -

Ramsey INFINITI responded

Thank you!

May 22, 2020

Top of the line service, professional and courteous employees. My G37x is eight years old, I only trust Ramsey Infiniti to work on it. Very satisfied! More

by nypd2952
Recommend Dealer
Yes
Employees Worked With
Chris Budde
May 27, 2020 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you're having great experiences with our Service team!

May 21, 2020

The dealership, was very good, due to everything that’s been going on in the world, Kim was very sorry that she couldn’t help out more. But they still went above and beyond with the little that can be done More

by Sabrina De Freitas
Recommend Dealer
Yes
Employees Worked With
Julia Kim , Enrique Liranzo
May 27, 2020 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate the kind review!

May 19, 2020

Service was prompt, competent, well communicated, and cost was very reasonable. Personnel were all courteous. Did not try to up sell or add on to service. More

by SULE4
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
May 27, 2020 -

Ramsey INFINITI responded

Thank you for sharing!

May 19, 2020

It was a great experience, everything went very well and smoothly. I was impressed with the knowledge and attitude of the service manager. He seem to take genuine care. It was also a great relief to see th More

by JSMDEC53
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
May 27, 2020 -

Ramsey INFINITI responded

Thanks so much for choosing us for your service needs, we're glad you had a great experience!

May 18, 2020

Service is usually excellent however this visit no check in until I inquired with receptionist after waiting about 30 minutes. Car was nice and clean after service complete More

by GIVA757
Recommend Dealer
Yes
Employees Worked With
Tommy
May 19, 2020 -

Ramsey INFINITI responded

Thank you for visiting us, we truly apologize for the delay in checking you in. We have been short staffed due to the current pandemic, but that's no excuse for poor service. We hope you will visit us again for your service needs.

May 18, 2020

Ramsey Infiniti Service I have been getting service at this dealership since late 2016 and can definitely say they started out strong with constrained space and continued to More

by NJcarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
May 19, 2020 -

Ramsey INFINITI responded

We're glad you've had great experiences with our Service Department, thank you for sharing!

May 16, 2020

Service in March put me in a very volatile place with infiniti. Chris was horrible. Poor communication. This service was definitely better. Tommy was great! More

by VENEKAS17
Recommend Dealer
Yes
Employees Worked With
Tommy, Edwin Cruz
May 19, 2020 -

Ramsey INFINITI responded

Thank you for giving us the chance to change your mind! We appreciate your business.

May 16, 2020

Very friendly and courtesy dealership with great people skills. Timing was very delicate and they took care of me very fast.. I would definitely recommend this Infiniti location to anyone. More

by KDOLPHY220
Recommend Dealer
Yes
Employees Worked With
Luke, Edwin Cruz, Enrique Liranzo
May 19, 2020 -

Ramsey INFINITI responded

Thanks so much for choosing us for your service needs, we appreciate your business!

May 15, 2020

Great Svc overall and very friendly service. Very quick and easy. Only waited just over an hour to be finished so didn’t need a loaner vehicle. More

by freeeza1
Recommend Dealer
Yes
Employees Worked With
Luke
May 19, 2020 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

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