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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

June 09, 2020

Terrific service from Luke! He kept me informed all the way and got me on my way quickly! One of my best service appointments ever! More

by Pat1
Recommend Dealer
Yes
Employees Worked With
Luke
Jun 11, 2020 -

Ramsey INFINITI responded

We're thrilled to see this, thanks so much for sharing!

June 08, 2020

Luke is my legend!!! Greatest and most pleasurable service! I have my car serviced at my convenience and whenever it fits my schedule. During my service I get great amenities and a short comfortable w More

by Mendy q50
Recommend Dealer
Yes
Employees Worked With
Luke
Jun 09, 2020 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you're having great experiences with our Service team! We appreciate you choosing us for your service needs and look forward to seeing you again soon!

June 06, 2020

Dealership was clean, everyone was courteous and professional. My salesman, Dennis Lutz is an excellent salesman. He listens to the needs of the customer and does his best to deliver. More

by DMAZ1020
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz
Jun 09, 2020 -

Ramsey INFINITI responded

Thank you for letting us know, we're glad you enjoyed your service experience!

June 05, 2020

A+++ service visit. As expected right on time for my check in and car was ready as estimated. Wish all dealers were this committed to customer service More

by RJORDON
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jun 09, 2020 -

Ramsey INFINITI responded

Thank you for sharing your experience with us, we appreciate the kind review!

June 04, 2020

Service I received was fine. The service consultant was knowledgeable and friendly. What I didn’t appreciate was going in with a mailer saying my oil change was $31.99 but then finding out I have to use a More

by VAL
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Jun 09, 2020 -

Ramsey INFINITI responded

Thank you for your feedback, Val - some vehicles do require different (typically synthetic) oil for optimal performance. We're glad you had a good experience with our team and hope to see you again!

June 04, 2020

Excellent . Dennis Lutz was the sales representative that helped us. He was excellent. He was very helpful throughout the process to get the leased car More

by MORRISBLASS
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz- 5 star
Jun 09, 2020 -

Ramsey INFINITI responded

Thanks for sharing, we're glad you had a great leasing experience with us!

June 04, 2020

Pleasant experience in and out and the wait time was as expected. Client advisor also very helpful and kept me up to date on the progress. More

by JONZIMAN
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jun 09, 2020 -

Ramsey INFINITI responded

Thanks so much for choosing us for your service needs, we appreciate your business!

June 04, 2020

A 2 hour and 45 minute wait time for a scheduled service is a bit much. Other than that, staff was friendly and the facility was clean and organized More

by JEFFREYF1
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jun 09, 2020 -

Ramsey INFINITI responded

Thank you for your feedback Jeffrey - we appreciate you choosing us for your service needs and apologize for the long wait.

June 04, 2020

I am happy with the service and the communication. I did try and contact someone after the car was returned with a follow up issue and have not yet heard back. I am hoping to hear from someone shortly. More

by LEIGHATRICAMO
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jun 09, 2020 -

Ramsey INFINITI responded

Thank you for your great feedback. We've passed on this review to our Service Manager - if they have not followed up with you yet, they will asap!

June 04, 2020

I am very pleased with the dealership and especially my salesman, Jason Kaplan. Jason was very professional and accommodating. I had a very pleasant experience dealing with him and Ramsey Infiniti. More

by JUSTYNA.BRUNETTI
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Jason Kaplan
Jun 09, 2020 -

Ramsey INFINITI responded

Thanks for sharing the details of your visit with us, we're glad you received the type of service we aim to provide!

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