Ramsey INFINITI

There has been nothing premium about my experience with There has been nothing premium about my experience with RAMSEY Infiniti. I have been trying to reach the finance department for MONTHS. Customer ser There has been nothing premium about my experience with RAMSEY Infiniti. I have been trying to reach the finance department for MONTHS. Customer services is terrible. More

Usually very happy with the service and maybe it was hectic bc if Covid but I was told my car was almost done and being washed yer 45 min later I was still waiting. They were apologetic but I was just t hectic bc if Covid but I was told my car was almost done and being washed yer 45 min later I was still waiting. They were apologetic but I was just there for oil change and took 1 1/2 hours. Plus there was a man waiting there who had his mask pulled down under his chin the entire time which was making me anxious. More

Since ED has moved on I would not recommend. Seems like any less than ordinary place out to make a buck with zero personalization for a premium brand. any less than ordinary place out to make a buck with zero personalization for a premium brand. More

Ramsey Infiniti is not practicing safe health practices. They are not cleaning after the people that come and go. All the clients had on a mask but the workers didn't. The handicap stall's water was of They are not cleaning after the people that come and go. All the clients had on a mask but the workers didn't. The handicap stall's water was off. I came for an oil change 2.5 hour wait, with an appt. and they forgot my sticker. They didn't remind me that I needed an inspection sticker, due July 2020. I appreciate that they told me I need rear brakes. They said I need to change my radiator hose but I just bought one last December. More

This is our third lease in a row through Ramsey Infiniti and we’ve always been very happy. Did most via text this time. Only came in to pick up the car and final paperwork. and we’ve always been very happy. Did most via text this time. Only came in to pick up the car and final paperwork. More

Service is degrading day by day. Interior of the car had all stains after service and I had battery replacement service done and hood was not closed completely After battery was replaced which I realized af all stains after service and I had battery replacement service done and hood was not closed completely After battery was replaced which I realized after coming home. I drove only 30 mph so didn’t had issue but if I had driven on highway it would have been a problem. For a luxury car service dealer having all these issues is not at all acceptable. More

Outstanding service! It took 3 hours from start to finish to put me in the car that I wanted. My salesman even stood out in the rain to make sure I was comfortable with the vehicle! to put me in the car that I wanted. My salesman even stood out in the rain to make sure I was comfortable with the vehicle! More

Although I had an appointment I was very disappointed waiting over 2 hours for an oil change. Never had to wait that long before. At least the waiting area was very comfortable waiting over 2 hours for an oil change. Never had to wait that long before. At least the waiting area was very comfortable More

Luke is phenomenal. Very professional and pays attention to detail. He’s the only one I will go to and I’ve personally recommended him to two of my cousins who own Infinities. to detail. He’s the only one I will go to and I’ve personally recommended him to two of my cousins who own Infinities. More

Amazing Dealership! This dealer ship went above and beyond to put me into the car I wanted! Jason was extremely friendly and I would highly recommend reaching out to Jas This dealer ship went above and beyond to put me into the car I wanted! Jason was extremely friendly and I would highly recommend reaching out to Jason if you are looking for a new car or to release! Erinque was efficient and made the finance process simple and quick, and also extremely helpful and friendly! More