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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

July 20, 2020

Excellent, Courteous, Kind People Very clean and Excellent, Courteous, Kind People Very clean and upscaled Dealership Professional sales representative and finance officer. I felt very relaxed wi More

by ALBIE.GARCIA
Recommend Dealer
Yes
Employees Worked With
Juliet Kim, Enrique Liranzo
Jul 20, 2020 -

Ramsey INFINITI responded

Thank you for the kind review, we appreciate your business!

July 16, 2020

The service experience was so perfect No useless waiting The service experience was so perfect No useless waiting time excellent customer service Great waiting area I will always service my card in R More

by SCATS30
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jul 16, 2020 -

Ramsey INFINITI responded

We're glad you had a 5-star experience!

July 15, 2020

Great stuff and service! It's tough during pandamic and it's important to support each other! Although the wait time is little longer than usual, but they are doing their best to provide best service. More

by NETRAY722
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 16, 2020 -

Ramsey INFINITI responded

Thank you for your understanding during this time, we truly appreciate your business and we're glad you're satisfied!

July 15, 2020

The service was very good from beginning to end, without any problem, but the only disappointment was that the vehicles was not cleaned/vacuumed from inside. More

by KIRANBISWAS
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jul 16, 2020 -

Ramsey INFINITI responded

Thanks so much for choosing us for your service needs, we appreciate your business. We don't typically vacuum the interior during our free wash, but will share your comments with our Service Manager.

July 12, 2020

The Ramsey Infinity sevice center is always welcoming. The moment you drive-in you are met with courteous personel and waiting area is spaceous and comfortable. You are alerted and updated by both text an More

by MRSLSAINT
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, Marcin Radzieta
Jul 14, 2020 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it was a great one!

July 10, 2020

Ramsey Infiniti is consistently professional, helpful, and competitive. The sales force is sensitive to time constraints and helpful. I and my wife have been loyal customers for several years/ More

by OSUROSS
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz, Enrique Liranzo
Jul 14, 2020 -

Ramsey INFINITI responded

Thanks for letting us know!

July 10, 2020

Was a quick and pleasant experience. Damion was great. He worked with me and my needs and budget perfectly. Couldn’t have asked for a better sales guy. I’ve never had such a smooth and quick experience. Dam More

by CARRIEANN1108
Recommend Dealer
Yes
Employees Worked With
Damion Lawrence, Enrique Liranzo
Jul 14, 2020 -

Ramsey INFINITI responded

Thank you for sharing this with us, we're glad you had a 5-star experience!

July 10, 2020

I was well taken care of by service department.Not happy I was well taken care of by service department. Not happy that I needed a battery and rear brake pads at only 16,000 miles. More

by JTB2040
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jul 14, 2020 -

Ramsey INFINITI responded

Thank you for your feedback, we appreciate your service business.

July 09, 2020

This is my 3rd bringing my suv in for service . I’ve had the pleasure to have Luke handle my paperwork twice . He’s been very helpful and accommodating. More

by PRIMOO18
Recommend Dealer
Yes
Employees Worked With
Luke
Jul 14, 2020 -

Ramsey INFINITI responded

Thanks so much for choosing us for your service needs, we appreciate your business!

July 07, 2020

There has been nothing premium about my experience with There has been nothing premium about my experience with RAMSEY Infiniti. I have been trying to reach the finance department for MONTHS. Customer ser More

by Disappointing service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Enrique Liranzo
Jul 07, 2020 -

Ramsey INFINITI responded

Hello- we're unfortunately unable to investigate this without a name or contact info - but if you'd give us another chance to earn your business, we'd like the opportunity to provide a better experience. Please contact our General Manager, Rob Avison, directly at ravison@ramseycars.com or (201) 904-3032 ext. 5102. Thank you.

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