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Ramsey INFINITI
Ramsey, NJ
1,627 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 27, 2022
BAIT AND SWITCH Pre approve thru bankofamerica 6. 9 percent. Dealer ran application thru same bank 9.6 percent. show dealer pre approval letter 6.9 call bank useless ( RE FINANCE LOAN) NOT EVEN TW 9 percent. Dealer ran application thru same bank 9.6 percent. show dealer pre approval letter 6.9 call bank useless ( RE FINANCE LOAN) NOT EVEN TWO WEEK OLD !!! also temp plate expire what happen if I get stop we will pay the ticket ! More
by cousin
Employees Worked With
Edwin Cruz
October 25, 2022
I called in the AM to ask if they could squee me in, she said sure as long as you come in before 1PM. I arrived, spoke to a gentleman, left and an hour later they called to let me know car was ready. Great said sure as long as you come in before 1PM. I arrived, spoke to a gentleman, left and an hour later they called to let me know car was ready. Great service! Will def continue going there!!! More
by Fdonaire1
Employees Worked With
Gentleman sitting in frost office in front of cashier.
October 13, 2022
Everything went well. They started work immediately on my car even though I had no appointment. Service people and cashiers all very very respectful and pleasant. They started work immediately on my car even though I had no appointment. Service people and cashiers all very very respectful and pleasant. More
by rjtaffin
Employees Worked With
Unknown Lady
October 10, 2022
Very attentive, competent, and have arranged appts on short notice. All work has been performed competently. Nice, thoughtful service staff and nice service area where customers can wait on site. short notice. All work has been performed competently. Nice, thoughtful service staff and nice service area where customers can wait on site. More
by Djdles
Employees Worked With
Brandon-sales, luke Incognito
October 04, 2022
Nice, modern, spacious, and clean premises Friendly staff Easily accessible from Rt. 17 Staff stayed and finished purchasing documentation past the closing hours No wait time to get a salesperson as staff Easily accessible from Rt. 17 Staff stayed and finished purchasing documentation past the closing hours No wait time to get a salesperson assigned More
by Janula
Employees Worked With
Harold Parks
September 14, 2022
Its very well organized and my priorities were completed in under 90 minutes and I had the rest of the day to take care of my other endeavors. in under 90 minutes and I had the rest of the day to take care of my other endeavors. More
by IChestnut@optonline.net
Employees Worked With
Edwin Cruz, luke Incognito
September 14, 2022
Have not had a single issue with Ramsey Infiniti service since purchasing my Q50 there in 2018. Always a good experience. The ONLY problem I ever had was the ONE time I took it to another dealer for se since purchasing my Q50 there in 2018. Always a good experience. The ONLY problem I ever had was the ONE time I took it to another dealer for service. Lesson learned. More
by RichP
Employees Worked With
Bill - service advisor , luke Incognito
September 10, 2022
Service employees are very professional but the Mechanics are either lazy or corrupt because the mechanic forgot to top of the air on tires, reset the oil reminder today (9-10-22) while doing oil change. Thi are either lazy or corrupt because the mechanic forgot to top of the air on tires, reset the oil reminder today (9-10-22) while doing oil change. This is not the first time mechanics failed do his/her job. I've been noticing it for last several years. DO NOT TRUST THE MECHANICS at this dealer. More
by FJB
Employees Worked With
Belal Z Hamoud
