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Ramsey INFINITI

Ramsey, NJ

4.5
1,631 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,631 reviews

August 21, 2020

Excellent staff and facility , very satisfied with my purchase process and service on my vehicle would definitely recommend to others this dealer keep up the good work More

by NICK Neyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Aug 24, 2020 -

Ramsey INFINITI responded

Thanks for sharing your experience with us, we're glad it was a great one!

August 21, 2020

I feel like they didn’t fix my car right something still wrong with my car I told them everything that was wrong with it More

by ATCBOSS718
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy
Aug 24, 2020 -

Ramsey INFINITI responded

We're very sorry to see this - if you have any concerns about the service we performed, please contact our Service Department so we can arrange for it to be re-checked. Thank you!

August 20, 2020

Clean and contemporary greeting area. Waiting area was sparsely decorated but comfortable. Amenities other then water, like coffee, would have been nice. Surprisingly, show room cars were missing. I enjoy More

by JRJW0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Aug 20, 2020 -

Ramsey INFINITI responded

Thank you for your honest review! Due to the Covid-19 pandemic, we have removed all coffee/snack service from all of our dealership waiting areas to keep everyone safe. Our dealership also recently underwent a massive renovation, so a switch of showroom vehicles is also in progress. We're glad you had a great service experience, and we look forward to seeing you again!

August 20, 2020

We were so thrilled to get our beautiful QX50. Ramsey made it so easy and Jason our salesman was great! He did not pressure us and was so knowledgeable. He worked hard to make this work and we truly appr More

by SOMERSGOLDENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, Enrique Liranzo, Jason Kaplan
Aug 21, 2020 -

Ramsey INFINITI responded

Thank you for the fantastic review! We're thrilled that you had a great experience with our team!

August 18, 2020

I started with Ramsey Infiniti in 2013 and I will continue with them great service and am looking forward towards my next vehicle very soon great people More

by YOUYOU225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Aug 19, 2020 -

Ramsey INFINITI responded

Thank you so much for your loyalty! We're thrilled that you're having great experiences with us - we look forward to seeing you again soon!

August 13, 2020

Great service provided by all. Brought in my car for basic maintenance service and was in and out in less than 2 hours. I was given a multipoint inspection as well and was in formed of any issues if an More

by REYNOSO130
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Aug 14, 2020 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it was a great one

August 13, 2020

I don't even know how to explain how disappointed I am in your dealership! From service technicians driving my car 350 miles without an explanation to rummaging thru my glove box & center console. I will nev More

by CUSTOMERDECLINED
Recommend Dealer
No
Employees Worked With
Edwin Cruz
Aug 14, 2020 -

Ramsey INFINITI responded

Hello, we are extremely disappointed to see you had a negative experience with our Service Team. Can you please reply privately with your name and contact information? What you experienced is highly unusual and we would like to investigate this. Thank you.

August 12, 2020

I was immediately turned off that I had to wait 20 minutes for somone to assist me by the garage doors and still under some renovations from last year. I went to ramsey for service because of the con More

by Brie
Recommend Dealer
No
Employees Worked With
unknown
Aug 14, 2020 -

Ramsey INFINITI responded

We're very sorry that you had a negative experience with our service department, and apologize for the inconveniences you encountered. Your comments are valid and being addressed with our Service Manager and team. We hope you will return to us for a much more positive experience next time.

August 10, 2020

Awesome service. Amazing sales rep (Maged Asaad) and his Manager (Hosam). So professional team in listening and communication. They do push and there to support my needs More

by Shereenabeid
Recommend Dealer
Yes
Employees Worked With
Hosam, Edwin Cruz, Enrique Liranzo, Maged Asaad
Aug 14, 2020 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a 5-star experience!

August 10, 2020

Very clean and efficient not any excessive time service person was pleasant and went over all the repairs required. Car was washed and vacuumed upon receiving it More

by POCROAT2
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Aug 14, 2020 -

Ramsey INFINITI responded

Thank you for letting us know, we appreciate your feedback!

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