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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

August 28, 2020

The service department was a fantastic experience... they bailed me out of a huge jam and fixed my car in 2 hours! Tom was the best! More

by PCAPUTO50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Sep 01, 2020 -

Ramsey INFINITI responded

Thanks very much for sharing this with us, we're glad you had a great service experience!

August 27, 2020

Juliet Kim delivered excellent customer service and gave us the best deal! I shopped around other dealers and Ramsey Infiniti was by far the best More

by Leydell58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo
Sep 01, 2020 -

Ramsey INFINITI responded

Thank you for sharing your experience with us, we're glad it was a great one!

August 26, 2020

Great experience at Ramsey Infiniti. Juliet our salesperson and Joe the Sales Manager were terrific and went above and beyond. There was no pressure to buy and they were very transparent. Would r More

by BOCH17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet Kim, Joe Krynski
Aug 27, 2020 -

Ramsey INFINITI responded

Thank you for the great feedback, we're happy our team gave you a 5-star experience!

August 25, 2020

Ramsey Infiniti is a great dealership where their clients are held at the highest standard. Staff is professional and the service is quick. I definitely recommend this Ramsey Infiniti. More

by Bruce F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demain L Buckle
Aug 27, 2020 -

Ramsey INFINITI responded

Thank you for the kind feedback, Bruce, we're glad you're happy with our Service Department!

August 24, 2020

On August 5th I brought my QX60 for an oil and filter change. Damian Buckley was my Service Advisor. I asked for the parking brake to be checked. During the wait for the job to be completed, I received a More

by jahbruce55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damian Buckley
Aug 24, 2020 -

Ramsey INFINITI responded

Thank you for bringing the issues you had to our attention. Our Service Manager David LaGruth has investigated this with your Service Advisor and confirmed that your refund has been processed. Please reach out to him directly at 800-930-2713 if you do not see it in the next day or two. We apologize for any inconvenience and thank you again and we appreciate you choosing us for your service needs.

August 24, 2020

Easy buying process and streamed line sales process when I came in to sign documents. I would recommend Ramsey Infiniti and Mike our salesman to everyone More

by AMEINDL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 24, 2020 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate the kind review!

August 24, 2020

I love Ramsey Infinity!!! They offer the best customer service; have a wonderful staff. Luke is usually the person that looks after us when the car needs service. He is very detailed, patient, attentive a More

by L.HERNANDEZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke , Edwin Cruz
Aug 25, 2020 -

Ramsey INFINITI responded

Thanks so much for the kind comments - we're glad you're happy! We look forward to seeing you again.

August 22, 2020

Dennis was very accommodating. He explained things very well and made me comfortable by being mindful of social distancing. Would definitely recommend him to others. More

by LUCILLELOWE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz, Enrique Liranzo
Aug 24, 2020 -

Ramsey INFINITI responded

Thank you Lucille, we appreciate the kind feedback!

August 21, 2020

Excellent staff and facility , very satisfied with my purchase process and service on my vehicle would definitely recommend to others this dealer keep up the good work More

by NICK Neyra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Aug 24, 2020 -

Ramsey INFINITI responded

Thanks for sharing your experience with us, we're glad it was a great one!

August 21, 2020

I feel like they didn’t fix my car right something still wrong with my car I told them everything that was wrong with it More

by ATCBOSS718
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy
Aug 24, 2020 -

Ramsey INFINITI responded

We're very sorry to see this - if you have any concerns about the service we performed, please contact our Service Department so we can arrange for it to be re-checked. Thank you!

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