Back

Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 1,629 reviews

September 15, 2020

Great purchasing experience with Damien, Enrique, and the Infiniti Ramsey team. They are very efficient and take the time to give you all the important details about the car and purchase. I highly recommend More

by Robert S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Damion Lawrence
Sep 16, 2020 -

Ramsey INFINITI responded

Thank you Robert, we're glad you're happy!

September 14, 2020

We're very pleased with invitable invironment and great service we received from the crew of Ramsey Infinity! Their knowledge and professionalism were outstanding! We purchased two pre-owned cars at this More

by Gabi Sofia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Maged Asaad
Sep 14, 2020 -

Ramsey INFINITI responded

Thanks so much for sharing this with us, Gabi! We look forward to seeing you again soon!

September 12, 2020

My wife and I drove over an hour to the Infiniti dealership. We purchased a used vehicle. I was totally satisfied with the professionalism and service that I was provided. No pressure. They made s More

by Pamela.Lewis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Damion Lawrence
Sep 14, 2020 -

Ramsey INFINITI responded

Thank you for going out of your way for us, Pamela! We're glad our team gave you a 5-star experience!

September 12, 2020

Everything about this dealership is xxxxxxxx. I really don’t understand how they sleep knowing they screw people over. KARMA is xxxxx so beware my friends!! More

by Santineap871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Damion Lawrence
Sep 14, 2020 -

Ramsey INFINITI responded

Hello, it would be helpful to know what happened during your visit so we could address any issues appropriately. If you wouldn't mind messaging us privately, we'd be happy to try and help correct any mistakes we may have made.

Sep 14, 2020 -

Santineap871 responded

You sold me a car that is completely modified from the engine to the cars computer. Basically the has a performance tune that exceeds the way the car comes from factory. I knew nothing about the modifications, I only knew about the car having stock rims and a exhaust. Then you sold me an extended Warranty that is voided everywhere including Ramsey Infiniti. I wanted the money returned to me but they say it would be a prorated amount. That is unexplainable because the warranty should’ve never been sold to me. That’s is miss leading the customer and selling a car under false pretenses.

September 11, 2020

I asked for a loaner car last minute& Damian was able to give me one. My overall experience was great ! My car was finished and cleaned fast . Thank you :) More

by JKLUSTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian, Edwin Cruz
Sep 14, 2020 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

September 11, 2020

Great customer service and provided good information about my car. Thanks for everything, Tommy. He was very nice, personable, and easy to talk to. Thanks More

by ISHERYLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Sep 14, 2020 -

Ramsey INFINITI responded

Thanks for sharing your experience with us, we're glad it was a great one!

September 07, 2020

Hello I getting a new Q50 on lease The experience was Hello I getting a new Q50 on lease The experience was great!! Fast service Easy negotiation, I got a great deal and I happy with the car!!! I’ More

by Infiniti 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damion Lawrence
Sep 09, 2020 -

Ramsey INFINITI responded

Thanks so much for sharing, enjoy your new Q50!

September 07, 2020

Tommy was great!! He was polite and very prompt! Made my visit super easy. I have no complaints except maybe no coffee:). Thanks for making my Saturday morning an easy one More

by JKISS71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy , Edwin Cruz
Sep 09, 2020 -

Ramsey INFINITI responded

Thanks so much for sharing, we’re glad you had a great experience! We promise, the coffee will be back!!

September 04, 2020

Service by Demian was excellent, courteous and helpful and very accommodating he answered all questions, help choose what services and contacted the parts department when a discrepancy arose More

by AKAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demian
Sep 09, 2020 -

Ramsey INFINITI responded

Thank you for choosing Ramsey INFINITI!

September 03, 2020

Had several free oil changes, employee couldn’t find any in system yet I’ve never used one. Took forever to complete oil change (Almost 2 hours) and person “driving” my car to and from service has no mask a More

by Tina.moschella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know any names
Sep 03, 2020 -

Ramsey INFINITI responded

Hi Tina, thank you for bringing this to our attention. We apologize for the lack of internal communication regarding your service. Our new GM and Service Manager are looking into this today. They will be reaching out to you shortly.

...
45
...