Ramsey INFINITI
Ramsey, NJ
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Damien was excellent in helping me get my car serviced. However your new computer system needs some work. In particular you need to either inform your customers that you're sending text so they can loo However your new computer system needs some work. In particular you need to either inform your customers that you're sending text so they can look for them or send it follow it up with a phone call I had an issue where a received a text that was partial since it was in 2 parts, I didn't receive part 2. The next day I called 4 times between 9 and 12 trying to get status of suv but told Damien was with a customer. After the fact I found out it was a staff meeting . Bottom line when you send an estimate if you don't hear from a customer in 2 or 3 hours call to follow up . It took over 24 hours for you to receive my approval. When I got home from the repair I found 2 screws on the floor of my suv, were they extra or forgotten More
The dealer knew exactly what the problem was and fixed it way faster than I expected. I got a call back 8n about 3 hours letting me know the car was ready. way faster than I expected. I got a call back 8n about 3 hours letting me know the car was ready. More
Went in for a recall, the staff and dealership could not have been more friendly, helpful, satisfying and clean. All the work was done in a timely fashion, thank you. have been more friendly, helpful, satisfying and clean. All the work was done in a timely fashion, thank you. More
Great experience, my service rep was very professional. I would definitely go back to Ramsey Infiniti based off of my experience. I would also recommend the service department to anyone that I know who h I would definitely go back to Ramsey Infiniti based off of my experience. I would also recommend the service department to anyone that I know who has an Infiniti. More
Great place. Great service. They took care of me and looked out for my best interest. They do will upcharge on any your services. Best place hands down looked out for my best interest. They do will upcharge on any your services. Best place hands down More
Excellent staffs, and always great jobs done since 1993. Now car runs more smooth and comfortable.. Looking forward to seeing you again on a next service appointment. Thanks! 1993. Now car runs more smooth and comfortable.. Looking forward to seeing you again on a next service appointment. Thanks! More
Consistently good.........Grateful for my neighborhood Consistently good......... Grateful for my neighborhood dealer.!! State of the art facility...... Conveniently located.......... Happy to have t Consistently good......... Grateful for my neighborhood dealer.!! State of the art facility...... Conveniently located.......... Happy to have the friendly staff they have Thanks for strong leadership with a family run business More
I was very happy with the service I received. I worked with Colin, Maged and Eddie. The transaction went smoothly and I would recommend this deaetship. with Colin, Maged and Eddie. The transaction went smoothly and I would recommend this deaetship. More
This dealership is very efficient n gives excellent service. They’re always willing to help. Very clean in appearance n staff is very accommodating. Always pleased with the service service. They’re always willing to help. Very clean in appearance n staff is very accommodating. Always pleased with the service More
This dealer is horrible the service is to blame you and run away from the truth when it not to there advantage stay away very bad especially service manager and sales run away from the truth when it not to there advantage stay away very bad especially service manager and sales More