Back

Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 1,629 reviews

October 07, 2020

Damien was excellent in helping me get my car serviced. However your new computer system needs some work. In particular you need to either inform your customers that you're sending text so they can loo More

by BROMANOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien 5 stars
Oct 07, 2020 -

Ramsey INFINITI responded

Thank you, we appreciate you choosing us for your service needs and apologize the communication issue. If you would like us to recheck your vehicle we would be happy to do so - reach out to our Service Manager David LaGruth directly at dlagruth@ramseyinfiniti.com. Thank you.

October 04, 2020

The dealer knew exactly what the problem was and fixed it way faster than I expected. I got a call back 8n about 3 hours letting me know the car was ready. More

by Muffcabbage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Oct 05, 2020 -

Ramsey INFINITI responded

We're very glad to see this, thanks so much for choosing us for your service needs!

September 30, 2020

Went in for a recall, the staff and dealership could not have been more friendly, helpful, satisfying and clean. All the work was done in a timely fashion, thank you. More

by SPYCAFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Oct 02, 2020 -

Ramsey INFINITI responded

Thanks so much for sharing your service experience with us. We appreciate your business!

September 28, 2020

Great experience, my service rep was very professional. I would definitely go back to Ramsey Infiniti based off of my experience. I would also recommend the service department to anyone that I know who h More

by CMR72
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department employee not listed
Sep 28, 2020 -

Ramsey INFINITI responded

Thank you for sharing, we're happy to see you had a 5-star experience!

September 26, 2020

Great place. Great service. They took care of me and looked out for my best interest. They do will upcharge on any your services. Best place hands down More

by BALDWINDIMITRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Sep 28, 2020 -

Ramsey INFINITI responded

We're glad to see you had a great service experience - thank you for sharing!

September 25, 2020

Excellent staffs, and always great jobs done since 1993. Now car runs more smooth and comfortable.. Looking forward to seeing you again on a next service appointment. Thanks! More

by IW445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke and his staffs, , Edwin Cruz
Sep 25, 2020 -

Ramsey INFINITI responded

Thank you for sharing, we appreciate your loyalty!

September 25, 2020

Consistently good.........Grateful for my neighborhood Consistently good......... Grateful for my neighborhood dealer.!! State of the art facility...... Conveniently located.......... Happy to have t More

by Lisa B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Sep 25, 2020 -

Ramsey INFINITI responded

Thanks very much for sharing, Lisa! We're so glad to see you're having great experiences with us!

September 25, 2020

I was very happy with the service I received. I worked with Colin, Maged and Eddie. The transaction went smoothly and I would recommend this deaetship. More

by ktgumina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie in finance, Maged Asaad
Sep 25, 2020 -

Ramsey INFINITI responded

Thank you for letting us know, we appreciate the great feedback!

September 25, 2020

This dealership is very efficient n gives excellent service. They’re always willing to help. Very clean in appearance n staff is very accommodating. Always pleased with the service More

by JGOMEZ6853
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Sep 25, 2020 -

Ramsey INFINITI responded

Thanks so much for the kind words, we appreciate you choosing us for your service needs!

September 24, 2020

This dealer is horrible the service is to blame you and run away from the truth when it not to there advantage stay away very bad especially service manager and sales More

by Not nice at all ramsey infiniti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
There names are not listed
Sep 24, 2020 -

Ramsey INFINITI responded

We're very sorry to see that you feel this way! We always aim to provide the best service possible. If you would like us to investigate any issues you encountered, please reply privately with your real name and details of your visit. Thank you.

Sep 25, 2020 -

Not nice at all ramsey infiniti responded

Service manager should know exactly who this is he is the one who created this to escalate hope the owner see all the negative at the dealer 6465285250

...
43
...