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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

October 14, 2020

Almost two hours for an oil change that I had an appointment for. Car was washed but not dried. After car was brought up from Service Dept. The car sat for 5 minutes waiting to be handed off to me. More

by asgrayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Was not Cruz. Don’t recall Svc Ad name, Edwin Cruz
Oct 15, 2020 -

Ramsey INFINITI responded

We're sorry to see that you had a long wait for service! We've forwarded your comments to our team and hope you'll return for a much more positive experience in the future.

October 13, 2020

They did a good job yesterday as I needed a new battery and they squeezed me into their schedule. They communicated with me throughout the process. More

by JCASTERGINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stavros Sirioti
Oct 14, 2020 -

Ramsey INFINITI responded

Thank you for letting us know!

October 13, 2020

Dave the service manager Was excellent.He knew exactly Dave the service manager Was excellent. He knew exactly what I was their for and made my experience very comfortable.He was very polite and set up More

by SROBIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Oct 14, 2020 -

Ramsey INFINITI responded

We're happy to see this! Thanks so much for the great feedback. We appreciate you choosing us for your service needs.

October 13, 2020

Thank You Dennis for your expertise!!!Dennis was Thank You Dennis for your expertise!!! Dennis was knowledgeable, considerate and went the extra mile to make my experience Pleasant! Thank you again More

by D.CINNELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz, Enrique Liranzo
Oct 14, 2020 -

Ramsey INFINITI responded

Thank you for sharing your experience with us!

October 11, 2020

Jason was amazing when we went to purchase our QX60. He provided supreme service. We didn’t feel any pressure throughout the whole process. He was very knowledgeable about the car we wanted to buy (and did More

by Faizan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kaplan
Oct 12, 2020 -

Ramsey INFINITI responded

Thank you for the great feedback, Faizan. We're glad Jason gave you the type of experience that we strive to provide.

October 10, 2020

I only bring my car to Ramsey Infiniti because they keep my car running like new and staff are very knowledgeable and work diligently to make sure the customer is satisfied More

by PERKINS21M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Granada, Edwin Cruz, Enrique Liranzo, Jason Kaplan, Damion Lawrence, Maged Asaad, Samantha Christen, Zoe Barnat, TY Caldwell, Marcin Radzieta
Oct 12, 2020 -

Ramsey INFINITI responded

Thank you for your loyalty! We appreciate your business and the kind comments!

October 08, 2020

This is our second lease at Ramsey Infinity, but definitely not our last! The service and lease terms are unmatched. There is a reason many of our friends work with them as well. More

by MFRANK0713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Ryksen
Oct 09, 2020 -

Ramsey INFINITI responded

Thanks so much for sharing! We look forward to seeing you again!

October 08, 2020

Tom Jacob did a great job. from my arrival to getting me back in my serviced car with in the hour. slick app to review results and pay More

by MCDERMOTT.TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom jacob
Oct 09, 2020 -

Ramsey INFINITI responded

We're happy to see this - we're glad our team gave you a great service experience!

October 08, 2020

Easy and quick to get an appointment!!! Very professional and quality work. Would definitely recommend Ramsey infiniti to anyone that has an Infiniti and needs service. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David LaGruth
Oct 09, 2020 -

Ramsey INFINITI responded

Thank you for the great feedback, Mike! We're glad you had a great service experience!

October 07, 2020

I was well informed on the status of the car. The waiting area was clean and comfortable. The wait was fine as well without any stress. More

by KELMANMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Oct 07, 2020 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great service experience!

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