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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

October 21, 2020

Overall went well. Took a normal amount of time (1.25 hr). Staff and everyone was friendly and responsive. My only issue is the tech report stating 4 bald tires. That is not accurate. 2 of the tires More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Oct 22, 2020 -

Ramsey INFINITI responded

Thank you for your honest review - we appreciate you choosing us for your service needs!

October 20, 2020

Dealership remodel is beautiful! Very clean and organized! I had an 11:30 appointment and was taken care of right away! When my car was returned to me it was immaculate! More

by GERARD.WATSONNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Oct 21, 2020 -

Ramsey INFINITI responded

We're happy to see this Gerard! Thank you for the kind feedback, and for choosing us for your service needs!

October 19, 2020

New dealership design is wonderful, my advisor was very helpful with my vehicles maintenance and receptionist was also very helpful with scheduling me a future appointment with a loaner. More

by COLINSPETER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willy Ryksen, Edwin Cruz, Enrique Liranzo, Damion Lawrence
Oct 21, 2020 -

Ramsey INFINITI responded

Thank you for the great feedback, we're happy you had a great experience!

October 18, 2020

Luke clearly cares about my car (both safety and its performance while driving) as well as making me happy and trying to help me save money. It’s a great combination and I was very impressed with his ab More

by Pamela K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke
Oct 19, 2020 -

Ramsey INFINITI responded

Thank you Pamela, we're glad to see you had a great service experience!

October 17, 2020

Great experience. Satisfied with the loaner car also. But this survey demands 25 words which should be reduced to ten and not more. Thank you. More

by ABIJU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Oct 19, 2020 -

Ramsey INFINITI responded

Thank you for your feedback, we're glad you had a great experience!

October 16, 2020

Issue diagnosed and repaired in a timely manner. I'm still a little skeptical that the symptoms were being caused by the diagnosed issue but so far so good. Overall have had good experience with serv More

by NJcarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Oct 16, 2020 -

Ramsey INFINITI responded

Thank you for choosing us for your service needs, we appreciate the honest feedback.

October 14, 2020

Wonderful and warm service provides by Demien. Service was quick and efficient. Infiniti takes great pride and care in the customers and those cars. Thank you More

by RESSCASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz, Damion Lawrence
Oct 15, 2020 -

Ramsey INFINITI responded

Thanks very much

October 14, 2020

Clean, professional, friendly. Only get my cars serviced here. Thanks for all your help and advice. Will be sure to recommend this location to friends and family. More

by RJAS151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 15, 2020 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

October 14, 2020

Dennis Lutz was a great salesman . Really enjoyed the entire experience at Ramsey Infiniti . Will definitely recommend to anyone looking for a new or used car ! More

by Tpodest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz
Oct 15, 2020 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate the kind review!

October 14, 2020

Thank you to Juliet and Edwin for a smooth car purchase! My father and I both bought a car and they made it easy and painless. More

by lorenhackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet Kim, Edwin Cruz
Oct 15, 2020 -

Ramsey INFINITI responded

Thanks so much, we appreciate the great feedback!

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