Ramsey INFINITI

The dealership staff is very courteous and knowledgeable. My wait time was minimal. The updated wait area is awesome! Lots of space and charging stations. My wait time was minimal. The updated wait area is awesome! Lots of space and charging stations. More

They left me waiting 2 1/2 hour’s for a small 10 min fix While the gentleman lied that they working on it Until I confronted them While the gentleman lied that they working on it Until I confronted them More

Excellent service overall. I was kept informed about the servicing of my vehicle along the way. My service representative was very informative, excellent work and service. servicing of my vehicle along the way. My service representative was very informative, excellent work and service. More

The best for a premier luxury experience. I've been so most of the dealerships in the area over the years and Ramsey Infinity has been the best experience for sales and service.. most of the dealerships in the area over the years and Ramsey Infinity has been the best experience for sales and service.. More

Everyone is always at the top of their game and see to all the cars needs and makes me feel that they listening to what I’m saying all the cars needs and makes me feel that they listening to what I’m saying More

Customer services was OUTSTANDING as usual. Luke and Edwin in the Service dept is alway caring and Thorough. Bought my use Qx60 on May 2nd 2020. Beautiful car and will alway com back for service at Ram Edwin in the Service dept is alway caring and Thorough. Bought my use Qx60 on May 2nd 2020. Beautiful car and will alway com back for service at Ramsey Infiniti. More

Very disappointed, took me 4 calls to get in touch with the advisor. When I asked if I was getting a discount he told me I was. Checked the invoice did not see any discount. With what I paid I was eligible the advisor. When I asked if I was getting a discount he told me I was. Checked the invoice did not see any discount. With what I paid I was eligible for the 15% discount and also on the invoice there was $70 off. More

Overall I have many good service visits, but my last was disappointing. The first young man with whom I dealt was very pleasant and professional. He was not there when I picked up the car, and the second pe disappointing. The first young man with whom I dealt was very pleasant and professional. He was not there when I picked up the car, and the second person was a bit arrogant and uninformative. He was also seen not wearing a mask properly, which also occurred with another employee who was literally standing inches from me trying to give papers to a cashier. He could easily have said “Excuse me,” as he approached, but instead he walked practically on top of me with no apparent regard for my presence. I also saw him later remove his mask while he was at his desk chatting with someone. Bizarre. Most troubling was that I had asked for particular attention to be paid to my tire pressure and as I drove off the property I realized I had a flat tire. Not a great moment. More

Ramsey had me in on time. Everyone wore masks appropriately and there was plenty of open space to remain socially distant. Easy and safe experience. appropriately and there was plenty of open space to remain socially distant. Easy and safe experience. More

Edwin was amazing during our purchase of QX60. He broke down everything we were signing. He also explained each add-on that Infiniti had to offer. It was a very pleasurable experience. He was not pushy a down everything we were signing. He also explained each add-on that Infiniti had to offer. It was a very pleasurable experience. He was not pushy at all. Thank you Edwin. More