Ramsey INFINITI
Ramsey, NJ
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Great work. Was able to drop my car off, get a loaner and pick my car up again without issue. The service team also uncovered an additional problem which was fixes as well. pick my car up again without issue. The service team also uncovered an additional problem which was fixes as well. More
First time visiting this service department. Place is very clean, staff is friendly and very professional. Great experience! I will definitely bring my car for services again. very clean, staff is friendly and very professional. Great experience! I will definitely bring my car for services again. More
Damion was a pleasure to work with!!! Would buy a car from him again. Show room was clean and everyone was friendly and attentive. Thank you! from him again. Show room was clean and everyone was friendly and attentive. Thank you! More
Juliet Kim in sales and Enrique Liranzo in Finance are top notch . Professional , prompt , friendly and knowledgeable . It was a pleasure purchasing a car. Juliet in particular went out of her way to ensu top notch . Professional , prompt , friendly and knowledgeable . It was a pleasure purchasing a car. Juliet in particular went out of her way to ensure a positive experience . More
Service was fast and they kept me informed of the status of my car. The service rep was friendly. The loaner car provided was good and service rep ensure I knew how to maneuver the features. of my car. The service rep was friendly. The loaner car provided was good and service rep ensure I knew how to maneuver the features. More
Service was alright at this dealership. I felt like they were trying to charge me for something that should not have been charged for in a car that had extremely low mileage. They ultimately did fix it, but were trying to charge me for something that should not have been charged for in a car that had extremely low mileage. They ultimately did fix it, but I wound up having to make several hour long trips back and forth.I love Infiniti cars, but service needs to make me want to buy. ( my Cadillac dealership was over the top service and that is a consideration when it is time for my new car in February) More
Customer service went above and beyond. Dennis and Eddie were both terrific to do business with. My daughter absolutely loves her Q50 and so do I. Thanks again were both terrific to do business with. My daughter absolutely loves her Q50 and so do I. Thanks again More
Convenient location. Knowledgeable and polite personnel. Service without delays and unnecessary charges. Appointments are kept and followed. Good communications. Waiting are is large, clean and comfortable. Service without delays and unnecessary charges. Appointments are kept and followed. Good communications. Waiting are is large, clean and comfortable. More
Aweful experience. Service Did not correct either problem even though I spent $1500 dollars. Now have to waste time bringing the car back next week even though I spent $1500 dollars. Now have to waste time bringing the car back next week More
It was an absolute pleasure and easy process. Staff was very friendly and pleasant. I highly recommend this service center. Thank you all for the great work! very friendly and pleasant. I highly recommend this service center. Thank you all for the great work! More