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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

November 18, 2020

Great work. Was able to drop my car off, get a loaner and pick my car up again without issue. The service team also uncovered an additional problem which was fixes as well. More

by CSALZ401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Nov 19, 2020 -

Ramsey INFINITI responded

Thanks so much for the great feedback, we're happy your service visit went smoothly!

November 17, 2020

First time visiting this service department. Place is very clean, staff is friendly and very professional. Great experience! I will definitely bring my car for services again. More

by KUSACHKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Nov 19, 2020 -

Ramsey INFINITI responded

Thank you for choosing us for your service needs! We look forward to seeing you again!

November 16, 2020

Damion was a pleasure to work with!!! Would buy a car from him again. Show room was clean and everyone was friendly and attentive. Thank you! More

by Btegnander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Damion Lawrence
Nov 19, 2020 -

Ramsey INFINITI responded

Thank you for the great feedback, we're glad Damion gave you a great experience!

November 16, 2020

Juliet Kim in sales and Enrique Liranzo in Finance are top notch . Professional , prompt , friendly and knowledgeable . It was a pleasure purchasing a car. Juliet in particular went out of her way to ensu More

by RALF0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet Kim , Enrique Liranzo
Nov 19, 2020 -

Ramsey INFINITI responded

Thank you for sharing this with us! We're happy to see Juliet and Enrique gave you a great experience!

November 15, 2020

Service was fast and they kept me informed of the status of my car. The service rep was friendly. The loaner car provided was good and service rep ensure I knew how to maneuver the features. More

by JQA76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 16, 2020 -

Ramsey INFINITI responded

Thank you, we appreciate you choosing us for your service needs!

November 14, 2020

Service was alright at this dealership. I felt like they were trying to charge me for something that should not have been charged for in a car that had extremely low mileage. They ultimately did fix it, but More

by ROBINSONSUMMERFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Nov 16, 2020 -

Ramsey INFINITI responded

Thank you for your honest review. We appreciate your business and we hope that your Infiniti is running at it's optimal performance.

November 13, 2020

Customer service went above and beyond. Dennis and Eddie were both terrific to do business with. My daughter absolutely loves her Q50 and so do I. Thanks again More

by RENEI66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz and Eddie in Finance , Enrique Liranzo
Nov 13, 2020 -

Ramsey INFINITI responded

Thanks for sharing the details of your visit with us, we're glad it was a great one!

November 13, 2020

Convenient location. Knowledgeable and polite personnel. Service without delays and unnecessary charges. Appointments are kept and followed. Good communications. Waiting are is large, clean and comfortable. More

by LEOKORIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz, Enrique Liranzo
Nov 13, 2020 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate the kind review!

November 12, 2020

Aweful experience. Service Did not correct either problem even though I spent $1500 dollars. Now have to waste time bringing the car back next week More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nino Santos
Nov 13, 2020 -

Ramsey INFINITI responded

We're very sorry to see this happened! If you haven't been in touch with our Service Manager yet, please give him a call or email so he can help assist you: David LaGruth - dlagruth@ramseyinfiniti.com or 800-930-2713.

November 12, 2020

It was an absolute pleasure and easy process. Staff was very friendly and pleasant. I highly recommend this service center. Thank you all for the great work! More

by MAIL2CKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Nov 13, 2020 -

Ramsey INFINITI responded

Thanks so much for choosing us for your service needs, we appreciate your business!

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