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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

January 21, 2021

My recent experience was great! Luke was super responsive, professional, and more important considerate of my time. Luke listened to my issue, thought the best course of action, I was in and out More

by KIM56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Incognito
Jan 22, 2021 -

Ramsey INFINITI responded

Thank you for choosing us for your service needs, we appreciate your business!

January 21, 2021

Good professional experience. Easy and fast. Very knowledgeable in my issues. I will def. come back for future repairs or service. Thank you so much. More

by LOUMAIN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 22, 2021 -

Ramsey INFINITI responded

Thanks very much for sharing! We look forward to seeing you again!

January 20, 2021

It was great. Nice people. Got the work done. Cleaned the car. Had a good conversation after. Would consider coming back. Was a good visit. More

by Danny David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 20, 2021 -

Ramsey INFINITI responded

Thanks so much, Danny! We're glad you had a 5-star service experience!

January 19, 2021

Excellent personalized service. On time and on budget. The service department made me feel right at home and allowed me to stay connected to my office during the service visit. More

by ZUCK65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 19, 2021 -

Ramsey INFINITI responded

Thanks so much for choosing us for your service needs, we appreciate your business!

January 19, 2021

Edwin Service rep very personable the picture looks different then who I saw at the visit. I could see he had a smile even with the mask. The last two time I had my vehicle serviced I had the same plea More

by MOMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 19, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

January 19, 2021

There are plenty of Infiniti dealers around me, I choose to drive an hour away to Ramsey because of their professionalism and attention to detail. More

by IBRAHIM.IYAD33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 19, 2021 -

Ramsey INFINITI responded

Thank you for going out of your way for us, we're glad you're having great experiences with us!

January 18, 2021

My attendant was cordial and helpful. He explained the problem to be fixed and helped me to set a digital clock and offered me for any helps in the future. More

by MIYOKOBOSWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 19, 2021 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it was a great one!

January 17, 2021

I felt valued as a customer. I was greeted immediately by a friendly and helpful associate. I was given a great loaner vehicle. All service was explained as well as cost and they did their best to help save More

by DAVEANDNICOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 18, 2021 -

Ramsey INFINITI responded

We're happy to see that you had a great service experience! Thank you for sharing.

January 14, 2021

My experience with Roberto in service was perfection! Came in without an appointment for replacement tires. Roberto was the consummate professional, it was a job well done! More

by Robert Sealy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto
Jan 18, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

January 13, 2021

Had service done by at Ramsey Infiniti for fluid changes, rotars, and brakes. Roberto helped me and was extremely pleasant and helpful and even took 10% off the total . Great experience ! More

by ETREMBLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Trujillo
Jan 13, 2021 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

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