Ramsey INFINITI
Ramsey, NJ
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Very happy with the service. I had a delay arriving for pickup of my car after service, Jennifer waited for us after closing. Appreciate the extra service. Highly recommend Ramse I had a delay arriving for pickup of my car after service, Jennifer waited for us after closing. Appreciate the extra service. Highly recommend Ramsey Infiniti. More
I have been going to Ramsey Infiniti for 14 years. Jennifer is always awesome as is shown by other reviews. This time I had a big problem, and perhaps it was because Jennifer was not my service advi Jennifer is always awesome as is shown by other reviews. This time I had a big problem, and perhaps it was because Jennifer was not my service advisor. I brought my car in for replacement of the steering linkage and other steering related parts. It was a big, expensive job. Needless to say, I drove the car home after it was “fixed”. The next day the steering was making horrible noises and was difficult to steer. There was a big puddle of steering fluid on the floor of my garage. I was unable to use the car for the holiday weekend, and now they are going to have to send a flatbed truck to bring it back to the dealership, give me a loaner for as many days as it takes to fix it properly, and cause me great inconvenience. More
Excellent and efficient service. Jennifer in service is on top of everything. I'll be back for all my car's maintenance needs. Their prices are better than all the service cent Jennifer in service is on top of everything. I'll be back for all my car's maintenance needs. Their prices are better than all the service centers I have used in the past and the waiting area is certainly more comfortable. More
I would like to commend Jennifer for being warm, professional and friendly. This is my second service experience at Ramsey Infiniti and she represents the brand beautifully and is genuinely invested professional and friendly. This is my second service experience at Ramsey Infiniti and she represents the brand beautifully and is genuinely invested in providing an exceptional customer service experience. More
Friendly staff. Did not have much to say I have to drop off my other car I felt they should have done. Consider this a lazy way of putting this on me Did not have much to say I have to drop off my other car I felt they should have done. Consider this a lazy way of putting this on me More
Jennifer was a pleasure to deal with. Very patient and detailed oriented with all the work being done on my SUV. It was a pleasure to deal with her. Everyone should be treated and welcome Very patient and detailed oriented with all the work being done on my SUV. It was a pleasure to deal with her. Everyone should be treated and welcomed to your service department the way she does !! Cheers !! Happy New!! More