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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

February 02, 2021

Great experience, had my loaner car waiting so it was an easy drop off and pick up. The paper work ready and all questions were answered. Vehicle back up camera does not meet Infinti standards (that has n More

by TAFJ82080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 05, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we appreciate you choosing us for your service needs!

February 01, 2021

Luke provided accurate and timely updates, spending as much time explaining the details and rationale behind his mechanic’s recommendations as was needed. Estimates and repairs were spot on. I’ve received More

by OLEG_IVANOV3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 02, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

January 30, 2021

Great Experience at Ramsey Infiniti. Our sales team experience especially Damien Lawrence was respectful and courteous... we got a great vehicle and had a great experience More

by patsluss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damion Lawrence
Feb 02, 2021 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate the kind review!

January 29, 2021

Service is great, all reps are amazing, the complimentary car wash could use a little attention. Other than that it’s a great dealership and I am very happy More

by AZOUMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 29, 2021 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

January 29, 2021

great service y y y y y y y y y y y y y y y y y y y y y great service y y y y y y y y y y y y y y y y y y y y y y y More

by GORDONS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 29, 2021 -

Ramsey INFINITI responded

Thank you!

January 29, 2021

Excellent!!! Appointments were on time and quickly taken care of. I do miss the bagels and coffee, but I understood the reasons. I Highly recommend. More

by YANKZ77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 29, 2021 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it was a great one!

January 29, 2021

Actually can’t say enough about the professionalism of the service staff as well as the quality of service always a big hit at Ramsey Infiniti thank you More

by FRANK1FISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 29, 2021 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

January 27, 2021

Your service department is exceptional. I was immediately greeting by Edwin Cruz, asked if my car needed more that the 30,000 mile service. The service was quick and they delivered my car back with a car wsh More

by SSBABB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 27, 2021 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

January 26, 2021

I was happy with the service but I think I was talked into an air filter replacement before it was due. Also, the fact that Infinity does not have a 10,000 mile Mobile 1 like most dealers is very inconv More

by GUENTHERNEDWETZKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Jan 27, 2021 -

Ramsey INFINITI responded

Thank you for your honest review. We definitely don't push services that we don't feel are necessary at the time of your visit. If you have any questions regarding your service, our Service Manager Barry Fleischman can be reached at bfleischman@ramseyinfiniti.com or 800-930-2713. Thank you!

January 26, 2021

This is the second time we are not happy with the end result of the service. Will probably look to take our car someplace else More

by BOBANDLYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Cruz
Jan 27, 2021 -

Ramsey INFINITI responded

Hello - we're very sorry to see this! Can you please let us know what happened so we can try and help? We'd like to try and improve your experiences with us. Please email Alison at alamazza@ramseycars.com with some details so we can address any issues properly. Thank you!

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