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Ramsey INFINITI

Ramsey, NJ

4.5
1,629 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,629 reviews

February 08, 2021

I said I had a radiator coolant smell and no one mentioned it when I received the car back and when I got hone and out of the car I could still smell it More

by jlsustack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 10, 2021 -

Ramsey INFINITI responded

Thank you for your service business - if you're not satisfied with the condition of your vehicle since your last service visit, please contact our team and we will happily recheck it for you.

February 06, 2021

Service advisors were very professional, prompt and courteous. Car was serviced in a timely manner. Dealership kept me informed as to status of my car. More

by GQRACING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 10, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

February 04, 2021

Great customer service and also so personable. We are a repeat customer and always look forward to coming back. We have developed a great relationship. More

by Ehg318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Lutz
Feb 05, 2021 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate the kind review!

February 04, 2021

I came in for a oil change and tire rotation.I brought I came in for a oil change and tire rotation. I brought to the attention of Roberto that my front tire had a bubble in it, He gave expert advice and More

by JOHNTHOMAS5960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Trujill
Feb 05, 2021 -

Ramsey INFINITI responded

Thank you for sharing, we're glad you had a great experience with our Service team!

February 04, 2021

Talia did a great job responding to my questions on Monday when the dealership was closed due to snow. She set me up with a test drive and followed up Tuesday morning. Karl was extremely helpful and fr More

by MJamesWelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Rodriguez, Enrique Liranzo
Feb 05, 2021 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate the kind review!

February 04, 2021

It’s a pleasure to deal with an honest and courteous dealership. I am always happy with the repairs and guidance given by service advisor. More

by SANKALP79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 05, 2021 -

Ramsey INFINITI responded

Thank you for sharing your service experience with us, we're glad it was a great one!

February 04, 2021

The quality of service to my car is excellent. Waiting room is safe, clean & comfortable. All employees I came in contact with were personable. My only criticism is that they should give me a realistic wa More

by joynipas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 05, 2021 -

Ramsey INFINITI responded

Thank you for your honest review - we apologize for the long wait and lack of communication! This issue will be addressed with our service staff. We appreciate your business.

February 03, 2021

first class service from the time of check in to check out. Wish my other card were Infiniti’s to get the same level of service. More

by JOHNPISN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 05, 2021 -

Ramsey INFINITI responded

Thank you for sharing, John! We're glad to see you had a great service visit!

February 03, 2021

They did a great job on my car. The service man explained everything. Kept me up updated while I waited. Car was clean and I was happy More

by LEE91SAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Cruz
Feb 05, 2021 -

Ramsey INFINITI responded

We're glad you had a 5-star experience! Thank you for sharing!

February 02, 2021

Great service. Sad I couldn't lease another car due to excessive miles driven. Love the service also. It is nice knowing that I can get a loaner car when needed. More

by KIAORANA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Granada, Enrique Liranzo
Feb 05, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your visit went smoothly.

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