Ramsey INFINITI
Ramsey, NJ
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I said I had a radiator coolant smell and no one mentioned it when I received the car back and when I got hone and out of the car I could still smell it mentioned it when I received the car back and when I got hone and out of the car I could still smell it More
Service advisors were very professional, prompt and courteous. Car was serviced in a timely manner. Dealership kept me informed as to status of my car. courteous. Car was serviced in a timely manner. Dealership kept me informed as to status of my car. More
Great customer service and also so personable. We are a repeat customer and always look forward to coming back. We have developed a great relationship. repeat customer and always look forward to coming back. We have developed a great relationship. More
I came in for a oil change and tire rotation.I brought I came in for a oil change and tire rotation. I brought to the attention of Roberto that my front tire had a bubble in it, He gave expert advice and I came in for a oil change and tire rotation. I brought to the attention of Roberto that my front tire had a bubble in it, He gave expert advice and to me that the tire can’t be repaired. You have a up and coming star working there More
Talia did a great job responding to my questions on Monday when the dealership was closed due to snow. She set me up with a test drive and followed up Tuesday morning. Karl was extremely helpful and fr Monday when the dealership was closed due to snow. She set me up with a test drive and followed up Tuesday morning. Karl was extremely helpful and friendly. He made my wife and kids feel comfortable while we went through the test drive and buying process. I would rate him 10/10. Overall it was a great experience from start to finish. More
The quality of service to my car is excellent. Waiting room is safe, clean & comfortable. All employees I came in contact with were personable. My only criticism is that they should give me a realistic wa room is safe, clean & comfortable. All employees I came in contact with were personable. My only criticism is that they should give me a realistic waiting time. If it should change, then I should be given an update. After waiting an hour, I inquired how much longer my service would be & was told 20 minutes..I actually had to wait another 50 minutes. No one gave me me an estimate in waiting time. I had to keep asking. More
Great service. Sad I couldn't lease another car due to excessive miles driven. Love the service also. It is nice knowing that I can get a loaner car when needed. excessive miles driven. Love the service also. It is nice knowing that I can get a loaner car when needed. More