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Ramsey INFINITI

Ramsey, NJ

4.5
1,631 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,631 reviews

April 07, 2021

All the people that I came in contact with were very nice and new how to make us comfortable, and the car was happy too More

by Cifcity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I spoke to was very nice don’t remember there names, Nuno Santos
Apr 09, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy your service visit went smoothly.

April 07, 2021

Your dealership was a lifesaver for me when my tire blew out on the Parkway. The service folks were great when I called in and said “sure, come on in” and the service rep took care of me, called the tire in More

by Mrbriggs2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The new guy in service!
Apr 09, 2021 -

Ramsey INFINITI responded

We're happy to see that you had the type of experience that we strive to provide. Thank you for sharing!

Apr 09, 2021 -

Mrbriggs2022 responded

I told your service rep who called, that if you need a reference in the future, you did me a great service and got me safely back on the road, Old Herb Chambers up here in Massachusetts would be proud and happy that you kept one of his customers happy with Infinity. Now when the Q50 Red S comes down a little more in price we should talk! I’ll let you compete with Herb! Mike Briggs

April 06, 2021

Excellent service and treatment of me and my family. Best car shopping experience and the white glove service has been top notch. Juliet was awesome. More

by ramsey_heredia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet kim
Apr 07, 2021 -

Ramsey INFINITI responded

Thank you for the great comments, we're glad to see you had a positive experience!

April 06, 2021

dealership classier prior to renovation. Woman's bathroom not cleaned well. Wall/doors inside bathroom stalls need to be cleaned properly. The staff was friendly. More

by I don't have one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember any of above staff.
Apr 07, 2021 -

Ramsey INFINITI responded

Thank you for your honest review - we truly appreciate your business and will pass your comments to our Management team.

April 06, 2021

I already completed the email version. Horrible express service. Still haven’t received multi point inspection form. Poor communication to customer. You should call for details. More

by jpetraglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Have no idea
Apr 07, 2021 -

Ramsey INFINITI responded

We're very sorry to see that you had a negative experience with our Service Department! We typically hand the form and receipt to the customer at the time of service. If you did not receive those items, please call or email our Service Manager, Luke Incognito, and we would be happy to send it to you - lincognito@ramseyinfiniti.com or 800-930-2713. Thank you.

April 06, 2021

Luke took a personal interest in the well-being of me and my family, he gave me excellent feedback as well as advice. He’s genuinely concerned with the experience of his clients. This was truly a pleasure. More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke Incognito, Nuno Santos
Apr 07, 2021 -

Ramsey INFINITI responded

Thank you for the great feedback! We appreciate it and we're happy to see that your service visit went smoothly.

April 03, 2021

Great place to have your vehicle serviced. Luke, Nuno and Sammy are always there to make sure your vehicle is well taken care off. I wouldn’t go anywhere else to have my 2018 Infiniti QX80 serviced. That is More

by Newarkcop66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy (service) , Edwin Cruz, luke Incognito, Nuno Santos
Apr 05, 2021 -

Ramsey INFINITI responded

We appreciate you going out of your way for us! Thank you for sharing your service experience, we're glad you're happy!

April 02, 2021

Excelent service!I went to return my old leased Infinity Excelent service! I went to return my old leased Infinity and to pick my 2021 new car.... the whole process was very smooth and everyone was very hel More

by Kaliopi Skoutakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Colin Hoffmann, Dennis Lutz
Apr 02, 2021 -

Ramsey INFINITI responded

Thank you for sharing this with us, we appreciate your loyalty, and the kind review!

April 02, 2021

This is my 3rd lease with Ramsey Infinity and each time gets better. Just great people to work with and very professional. They understood my requirements and made the deal worth my time again More

by lebono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Liranzo, Jason Kaplan
Apr 02, 2021 -

Ramsey INFINITI responded

Thank you for your loyalty! We're happy to see that you're still having great experiences with our team. Thank you for sharing!

April 01, 2021

Luke is absolutely acceptable! Had agreat experience there and wouldn’t consider anywhere else except ramsey infinity. The pricing is very fair and the fact that they wash you car afterwards its really More

by HERSELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luke Incognito
Apr 02, 2021 -

Ramsey INFINITI responded

We're so glad to see you had a great experience with our Service Department, thank you for sharing!

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